IT Support Assistant - Training Course

IT Support Assistant - Training Course

Full-Time No working from home possible
Netcom Training

At a Glance

  • Tasks: Gain hands-on IT skills in just 13 weeks and earn a globally recognised certification.
  • Company: Netcom Training, offering a free government-funded IT Support course.
  • Benefits: Free training, employability workshops, and ongoing career support.
  • Other info: Flexible online format with live workshops, perfect for busy schedules.
  • Why this job: Launch your tech career with practical skills and connections to top employers.
  • Qualifications: Must be 19+, live in the West Midlands, and meet income criteria.

Break into IT, for free. Netcom Training's government-funded IT Support course is your fast track into a tech career. In just 13 weeks, you'll gain hands‑on skills in hardware, networking, cloud computing and troubleshooting, and walk away with a globally recognised CompTIA Tech+ certification that employers actually look for.

Course details

  • Duration: 13 weeks
  • Format: Online, live practical workshops
  • Schedule: Mon - Thurs, 6-9PM

What you'll learn

  • Setting up and maintaining secure networks
  • Configuring desktop and mobile devices
  • Applying cloud security and disaster recovery methods
  • Understanding IT systems, legislation and business operations

Additional benefits

  • High‑impact employability workshops
  • Six months' access to online employability courses
  • Ongoing career support after you finish

Where could this take you?

Graduates of this course have gone on to interview with our partner employers - including Innosonic Ltd, a national IT services company working with major clients such as Jaguar Land Rover, the NHS and UK universities.

Eligibility

  • Live in the West Midlands
  • Be aged 19 or over
  • Earn below £34,194 gross per year
  • Not currently be on another government‑funded training programme
  • Not be in the UK on a student, graduate, postgraduate, sponsorship or dependent visa

Cost

Free – this is a fully government‑funded course; there's nothing to pay. Complete the programme and you'll be connected with our network of partner employers looking to hire.

IT Support Assistant - Training Course employer: Netcom Training

Netcom Training is an exceptional employer for aspiring cyber security professionals, offering a fully-funded course that not only equips you with essential skills but also guarantees interviews with leading employers in Greater Manchester. Our supportive work culture fosters continuous learning and growth, ensuring that you are well-prepared to embark on a rewarding career in the fast-evolving field of cyber security.

Netcom Training

Contact Details:

Netcom Training Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Support Assistant - Training Course

Tip Number 1

Network like a pro! Reach out to your course peers and instructors on LinkedIn. They can be your ticket to job opportunities, so don’t hesitate to ask for introductions or advice.

Tip Number 2

Practice makes perfect! Use the skills you’ve learned in the course to set up your own projects or help friends with their tech issues. This hands-on experience will boost your confidence and give you real examples to discuss in interviews.

Tip Number 3

Stay connected with us! After completing the course, make sure to utilise our ongoing career support. We can help you polish your CV and prepare for interviews with our partner employers.

Tip Number 4

Apply through our website! It’s the easiest way to get noticed by potential employers. Plus, we often have exclusive job listings that you won’t find anywhere else.

We think you need these skills to ace IT Support Assistant - Training Course

Hardware Skills
Networking Skills
Cloud Computing
Troubleshooting
Network Security
Disaster Recovery Methods
Understanding of IT Systems

Some tips for your application 🫡

Show Your Passion for IT:When you're writing your application, let your enthusiasm for IT shine through! We want to see that you're genuinely excited about breaking into the tech world and eager to learn. Share any relevant experiences or interests that highlight your passion.

Tailor Your Application:Make sure to customise your application to fit the IT Support Assistant role. Highlight skills like troubleshooting, networking, and cloud computing that you might have picked up along the way. This shows us that you've done your homework and understand what we're looking for!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Use bullet points if it helps to make your skills and experiences stand out more clearly.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!

How to prepare for a job interview at Netcom Training

Know Your Stuff

Before the interview, make sure you brush up on the key skills you'll be learning in the IT Support course. Familiarise yourself with hardware, networking, and cloud computing concepts. This will not only show your enthusiasm but also help you answer technical questions confidently.

Showcase Your Problem-Solving Skills

IT support is all about troubleshooting. Prepare to discuss any past experiences where you've solved a problem or helped someone with tech issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your critical thinking abilities.

Ask Smart Questions

At the end of the interview, don’t forget to ask insightful questions about the company or the role. This shows your genuine interest and helps you understand if the company is the right fit for you. Think about asking about their approach to training and development for new hires.

Practice Makes Perfect

Conduct mock interviews with friends or family to get comfortable with common interview questions. The more you practice, the more confident you'll feel. Focus on articulating your thoughts clearly and maintaining a positive attitude throughout the process.