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For Companies At a Glance
- Tasks: Manage customer accounts, handle queries, and assist with renewals in a dynamic team.
- Company: Leading IT services company in the UK with a focus on growth.
- Benefits: Full-time position with opportunities for growth and skill development.
- Why this job: Join a vibrant team and make a real impact in customer account management.
- Qualifications: Experience in Sales Development or Customer Service within tech environments.
- Other info: Strong communication skills and a customer-oriented approach are essential.
The predicted salary is between 30000 - 42000 £ per year.
A leading IT services company in the UK is seeking a Desk Based Account Manager to support sales and account management efforts. The role involves managing customer accounts, handling queries, and assisting with renewals and quotes within a dynamic team.
Ideal candidates will have experience in Sales Development or Customer Service within tech environments and demonstrate strong communication skills alongside a customer-oriented approach.
This full-time position offers opportunities for growth and skill development.
Desk-Based Account Manager - Growth & Renewals (MSP/VAR) in Chorley employer: Netcentrix
Contact Detail:
Netcentrix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desk-Based Account Manager - Growth & Renewals (MSP/VAR) in Chorley
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give us the inside scoop on the company culture and even lead to referrals.
✨Tip Number 2
Prepare for the interview by researching common questions for Desk-Based Account Managers. We should practice our responses, focusing on our customer service experience and how we handle renewals and quotes.
✨Tip Number 3
Showcase your communication skills during the interview. We need to demonstrate our ability to handle queries effectively and convey information clearly, as this is key in account management roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Desk-Based Account Manager - Growth & Renewals (MSP/VAR) in Chorley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Sales Development or Customer Service, especially in tech environments. We want to see how your skills align with the Desk-Based Account Manager role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your customer-oriented approach can benefit our team. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Communication Skills: Since strong communication is key for this position, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we value highly!
How to prepare for a job interview at Netcentrix
✨Know Your Stuff
Before the interview, make sure you understand the company’s services and how they relate to the role of a Desk-Based Account Manager. Brush up on your knowledge of sales development and customer service in tech environments, as this will show your genuine interest and preparedness.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing past experiences related to account management or customer service.
✨Prepare for Common Questions
Anticipate questions that may come up, such as how you handle difficult customers or manage multiple accounts. Think of specific examples from your previous roles that highlight your problem-solving skills and customer-oriented approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
