At a Glance
- Tasks: Be the friendly face of our clinic, welcoming patients and managing their queries.
- Company: Join Medicross Healthcare Group, a leader in holistic primary healthcare.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive work environment.
- Why this job: Make a real difference in people's lives while growing your career in healthcare.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Be part of a diverse team that values compassion and personal growth.
The predicted salary is between 30000 - 40000 £ per year.
Medicross Healthcare Group is a value driven organisation with a firm commitment to providing patients and their families with a holistic approach to primary healthcare of the highest quality and is underpinned by our professional service.
The Receptionist Dental Assistant has exceptional interpersonal communication skills and is often the first point of contact for the visitors and patients of the Clinic. The Receptionist is responsible for the complete admissions process and handling of associated queries with various stakeholders. As a receptionist, you are required to be a Brand Ambassador by providing the best and safest person-centred quality customer service whilst living our values of CARE, TRUTH, PARTICIPATION, COMPASSION and DIGNITY.
The incumbent will be required to provide quality customer services aligned to the overall business strategy, which is inclusive of administrative, switchboard, billing and pay point responsibilities.
PHYSICAL REQUIREMENTSIn the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.
WORKING CONDITIONS- Professional flexibility in working hours while supporting daily business operations which may include weekends and night shifts where applicable.
- Will interact with internal and external customers through several different means.
We provide meaningful careers that connect people with purpose. We attract highly skilled, engaged, and performing employees who are passionate about providing quality health and care. By joining Netcare, you will feel a great sense of inclusion and belonging as part of a family that cares about your growth and wellbeing. You will work with the best-in-class technology with high standards of health and safety. We offer competitive remuneration and benefits that are benchmarked against the best market trends. You will enjoy a fulfilling career working in a high performance, values driven organisational culture that values diversity.
The Netcare Group offers a wide spectrum of career opportunities within various disciplines including nursing, emergency medical services, pharmaceutical services, information technology, human resources, finance and administration, procurement, technical and maintenance and marketing.
Our recruitment process typically follows the following steps:- Should you be shortlisted for the position, you will be contacted by the relevant HR Department to arrange an interview.
- Our selection process may further include employee risk assessments which includes employment references, credit, criminal and qualification checks.
- Should your application be successful, our human resources department will provide you with a formal letter of appointment and will contact you with information to facilitate your onboarding process.
- Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within 30 days of the closing date of this advert should consider their application as unsuccessful.
Our story begins with our values and our behaviours. We are motivated by a belief in the sanctity of human life. We see it as a privilege to serve South Africans in their time of greatest need and vulnerability. To this end, we constantly explore new ways to blend compassion with cutting edge capabilities. But while much has been said about our world class facilities, our global benchmarks and clinical best practice, our greatest strength is our people.
Our Netcare peopleAt Netcare, our people are the heartbeat of our organisation. We strive to grow with talented, compassionate people. Our people come from diverse backgrounds and cultures, and are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity. Our values and behaviours reflect our belief in human dignity, and guide how we treat each other.
Receptionist Dental Assistant employer: Netcare LTD.
Contact Detail:
Netcare LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Dental Assistant
✨Tip Number 1
First things first, make sure you know the company inside out. Medicross Healthcare Group is all about care and compassion, so show them you share those values. When you walk into that interview, let your passion for patient care shine through!
✨Tip Number 2
Practice your interpersonal skills! As a Receptionist Dental Assistant, you'll be the face of the clinic. Role-play with a friend or family member to get comfortable with common scenarios you might face, like handling patient queries or managing admissions.
✨Tip Number 3
Dress the part! First impressions matter, especially in a healthcare setting. Wear something professional that reflects the values of Medicross. You want to look approachable yet polished, so patients feel at ease when they walk in.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance of landing that dream job!
We think you need these skills to ace Receptionist Dental Assistant
Some tips for your application 🫡
Show Your Personality: As a Receptionist Dental Assistant, you’ll be the first face our patients see, so let your personality shine through in your application! Use a friendly tone and share a bit about yourself to show us how you embody our values of CARE and COMPASSION.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your exceptional interpersonal skills and any relevant experience that aligns with our commitment to providing top-notch patient care. We want to see how you can contribute to our mission!
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate well-structured information that’s easy to read. This will help us quickly understand your qualifications and how you fit into our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at Netcare LTD.
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Medicross Healthcare Group's values: Care, Truth, Participation, Compassion, and Dignity. Think about how you can demonstrate these values in your responses and provide examples from your past experiences that align with their mission.
✨Practice Your Interpersonal Skills
As a Receptionist Dental Assistant, you'll be the first point of contact for patients. Practise your communication skills by role-playing common scenarios you might encounter. This will help you feel more confident and articulate during the interview when discussing how you would handle various situations.
✨Prepare for Administrative Questions
Expect questions related to administrative tasks, such as handling admissions, billing, and managing queries. Brush up on your knowledge of these processes and be ready to discuss any relevant experience you have. Highlight your organisational skills and attention to detail, which are crucial for this role.
✨Show Your Flexibility
The job may require working weekends or night shifts, so be prepared to discuss your availability. Emphasise your willingness to adapt to different working hours and your commitment to supporting the clinic's operations. This shows that you're not only interested in the role but also dedicated to the team's success.