Technical Claims Handler (Property) Commercial & Residential Construction Claims | 5+ Years' Experience Required We're recruiting on behalf of a well-established and growing organisation within the property warranty and construction sector, seeking an experienced Technical Claims Handler to join their expanding team. This is a newly created standalone position, reflecting the increasing demand within the technical claims function. It's an excellent opportunity for a detail-oriented professional who enjoys managing complex construction-related claims while building strong relationships with developers, homeowners, and internal stakeholders. The Role You'll be responsible for managing a varied caseload of commercial and residential property claims, primarily relating to new-build developments. Acting as the key point of contact throughout the claims process, you'll balance technical expertise with excellent communication and conflict resolution skills. Key Responsibilities Manage end-to-end technical property claims across commercial and residential developments. Handle construction-related claims, predominantly within the new-build sector. Liaise with developers, contractors, homeowners, and other stakeholders throughout the claims journey. Investigate claims, review supporting evidence, and make informed decisions in line with policy terms. Apply a strong understanding of policy wording, exclusions, and endorsements, keeping up to date with ongoing changes. Manage complaints professionally and resolve disputes with confidence and empathy. Maintain accurate records and ensure exceptional attention to detail across all casework. Work independently in a standalone technical claims role while collaborating with the wider business where required. About You We're looking for someone who can hit the ground running and bring significant technical claims experience to this growing function. Essential Minimum 5 years' experience handling technical property claims. Experience managing both commercial and residential construction-related claims. Strong knowledge of claims processes within the new-build or construction sector. Proven experience liaising with developers, contractors, and property owners. Excellent complaint handling and conflict management skills. Outstanding attention to detail and organisational skills. Ability to work independently and confidently manage a standalone role. Desirable Knowledge or understanding of UK Building Regulations. Experience working with structural warranties or property warranty policies. Why Apply? This is a rare opportunity to join a respected organisation during a period of growth, stepping into a newly created role where your technical expertise will have a genuine impact. The successful candidate will play a key part in shaping an increasingly busy technical claims function while working with a portfolio of high-quality new-build developments. Opportunity for hybrid working for the right candidate
Technical Claims Handler (Property) employer: Netbox Recruitment
Join a dynamic and expanding organisation in Maidstone, Kent, where your expertise as a Drainage Estimator will be valued and nurtured. With a strong commitment to employee development, a supportive work culture, and competitive benefits including 25 days of holiday plus bank holidays, this company offers a rewarding environment for professionals looking to grow their careers in a specialist technical field. Collaborate with talented teams and contribute to innovative projects while enjoying the stability of a well-established firm.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Claims Handler (Property)
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Netbox Recruitment). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Netbox Recruitment. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Netbox Recruitment.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Netbox Recruitment. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Netbox Recruitment
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Netbox Recruitment to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Netbox Recruitment, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Netbox Recruitment's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
