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For Companies At a Glance
- Tasks: Manage schedules and support engineers to ensure smooth service operations.
- Company: Join a friendly and supportive team in Wrotham, Kent.
- Benefits: Competitive salary with OTE, no weekends, and a collaborative work environment.
- Why this job: Be the heartbeat of service excellence and make a real impact.
- Qualifications: Strong communication skills and experience in planning or coordination preferred.
- Other info: Immediate interviews available for motivated applicants.
The predicted salary is between 22000 - 30000 £ per year.
Service Coordinator (Planner) - Wrotham, Kent
Must drive due to location. Monday - Friday - No Weekends! 26,000 + 1,000 OTE
Are you a pro at juggling schedules, solving problems, and keeping customers happy? Join a friendly and supportive team as a Service Coordinator, where you'll be the heartbeat of the service operation - scheduling and supporting 10 engineers across the North of England.
What you'll do:
- Book and manage service appointments with precision.
- Liaise directly with engineers to keep things moving smoothly.
- Deliver top-tier customer service every time.
- Keep an eye on stock and service levels to ensure a first-time fix.
What we're looking for:
- Excellent communication and customer service skills.
- Organised, proactive, and cool under pressure.
- Experience in planning, scheduling, or coordination (a big plus!).
Based in Wrotham. Full-time, Mon-Fri. Friendly & supportive team. Ready to make an impact? Apply today and help to deliver service excellence! Interviews available immediately.
Scheduler employer: Netbox Recruitment
Contact Detail:
Netbox Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, you want to sound like you’ve been part of the team for ages.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you’ll handle those tricky questions about scheduling and customer service.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you’ve successfully managed schedules or solved problems in the past. This is your chance to shine and prove you’re the perfect fit for the Service Coordinator role.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation. It shows you’re keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Scheduler
Some tips for your application 🫡
Show Off Your Scheduling Skills: When you’re writing your application, make sure to highlight any experience you have with scheduling or planning. We want to see how you’ve juggled multiple tasks and kept everything running smoothly in the past!
Customer Service is Key: Don’t forget to mention your customer service skills! We’re all about keeping our customers happy, so share examples of how you’ve gone above and beyond to deliver great service.
Be Organised and Proactive: In your application, show us how organised and proactive you are. Use specific examples to demonstrate how you handle pressure and keep things on track, especially when things get a bit hectic.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Netbox Recruitment
✨Know Your Schedule Juggling Skills
Make sure to highlight your experience in planning and scheduling during the interview. Prepare specific examples of how you've successfully managed multiple tasks or appointments, as this will show you can handle the demands of the role.
✨Show Off Your Customer Service Prowess
Since delivering top-tier customer service is key, think of a few scenarios where you went above and beyond for a customer. Be ready to discuss how you resolved issues and kept customers happy, as this will demonstrate your commitment to service excellence.
✨Communicate Clearly and Confidently
Practice your communication skills before the interview. You’ll need to liaise with engineers and customers, so being clear and confident in your responses will make a great impression. Consider doing mock interviews with a friend to refine your delivery.
✨Stay Organised and Proactive
Prepare a list of questions about the role and the team dynamics. This shows that you’re proactive and genuinely interested in how you can contribute to the team. Plus, it gives you a chance to assess if the company culture aligns with your values.
