At a Glance
- Tasks: Lead and motivate a team of Planners and Engineers to deliver exceptional service.
- Company: Dynamic company focused on operational excellence and customer satisfaction.
- Benefits: Up to £36,000 salary, £2,500 bonus, private healthcare, and career development.
- Other info: Monday to Friday role with opportunities for growth in a fast-paced setting.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Experience in leading teams, strong communication, and problem-solving abilities.
The predicted salary is between 36000 - 36000 £ per year.
Are you a passionate people leader who thrives in a fast-paced operational environment? Do you enjoy motivating teams, driving performance, and creating a culture focused on customer service excellence?
We’re looking for an experienced Planning Team Leader to lead a busy operational planning function supporting a field-based engineering workforce. This is a fantastic opportunity for a confident and proactive leader to manage a team of 2 Planners and 20 Engineers, helping to deliver exceptional service and operational efficiency across the business.
The Role
As Planning Team Leader, you’ll play a key role in ensuring engineer workloads, schedules and customer expectations are managed effectively. You’ll be responsible for leading and developing the planning team while maintaining strong communication with engineers and stakeholders across the business. This role is ideal for someone who enjoys balancing people management with operational coordination and who can inspire teams to deliver high standards every day.
Key Responsibilities
- Lead, motivate and develop a team of 2 Planners and 20 Engineers
- Drive team performance through effective coaching, support and accountability
- Oversee engineer scheduling and diary management to maximise productivity and customer satisfaction
- Monitor workload and resource planning to ensure operational efficiency
- Build strong relationships with engineers, planners, and wider business teams
- Identify and implement process improvements within planning and operations
- Support SLA performance and ensure customer issues are resolved promptly
- Monitor operational reporting and performance metrics
- Maintain high standards of communication and service delivery across the team
About You
We’re looking for a strong people-focused leader who can bring energy, organisation and a positive mindset to the role. You will ideally have:
- Previous experience leading planning, scheduling or operational teams
- Strong people management and coaching skills
- Experience managing field-based engineers or mobile workforces
- Excellent organisational and problem-solving abilities
- A proactive and hands-on management style
- Confidence working in a fast-paced service environment
- Strong communication and stakeholder management skills
- Good IT and reporting skills
What's on Offer?
- Salary up to £36,000
- £2,500 annual bonus
- Enhanced pension
- Private healthcare
- Monday to Friday working pattern
- Supportive and growing business environment
- Opportunity to make a real impact within the operations team
- Career development opportunities
If you’re an organised and inspiring leader looking for your next challenge in operations and planning management, we’d love to hear from you.
Planning Team Leader employer: Netbox Recruitment
Join a dynamic and supportive team at our Kings Hill location, where we prioritise employee growth and development. As a Planning Team Leader, you will benefit from a competitive salary, an annual bonus, and enhanced pension and healthcare options, all while working in a culture that values customer service excellence and operational efficiency. This is an excellent opportunity to make a meaningful impact within a thriving business environment that encourages innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Planning Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Planning Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team leadership and operational efficiency. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your people management skills during interviews. Share specific examples of how you've motivated teams or improved performance in past roles. This will help you stand out as a confident and proactive leader!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our supportive and growing business environment.
We think you need these skills to ace Planning Team Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Planning Team Leader role. Highlight your leadership experience, especially in operational settings, and don’t forget to mention any relevant achievements that showcase your ability to drive performance.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about leading teams and how your previous experiences have prepared you for this role. Be sure to connect your personal values with our focus on customer service excellence.
Showcase Your People Skills:As a people-focused leader, it’s crucial to demonstrate your coaching and motivational abilities. Share specific examples of how you’ve successfully led teams in the past, and how you’ve built strong relationships with both engineers and stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Netbox Recruitment
✨Know Your Team Dynamics
Before the interview, take some time to understand the dynamics of the team you’ll be leading. Familiarise yourself with how a Planning Team Leader can motivate and develop both Planners and Engineers. Be ready to share your strategies for fostering a positive team culture and driving performance.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled operational challenges in the past. Think about specific situations where you improved scheduling or resource planning. Highlight your proactive approach and how it led to enhanced efficiency and customer satisfaction.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would maintain open lines of communication with engineers and stakeholders, ensuring everyone is aligned and informed.
✨Demonstrate Your Leadership Style
Reflect on your leadership style and be ready to discuss it during the interview. Share how you inspire and motivate teams, especially in a fast-paced environment. Use examples that showcase your hands-on management approach and your ability to coach and support your team.
