Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide hands-on IT support and troubleshoot technical issues on-site.
- Company: Dynamic tech company focused on customer satisfaction and innovation.
- Benefits: Competitive salary, supportive environment, and exposure to diverse IT systems.
- Why this job: Be the go-to IT expert and make a real difference for end-users.
- Qualifications: Experience in onsite IT support and strong troubleshooting skills.
- Other info: Opportunity to build relationships and grow in a fast-paced environment.
Onsite IT Engineer
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
Reading (Onsite)
Full-time, min 6 month contract
About the Role
We are looking for a proactive and customer-focused Onsite IT Engineer to provide hands-on technical support for our client based in Reading. This role is perfect for someone who enjoys a varied workload, solving technical issues, and engaging directly with end-users to ensure smooth IT operations.
Key Responsibilities
Deliver on-site technical support, escalating complex issues to the Service Desk where needed.
Provide first-line troubleshooting for hardware, software, printers, and network issues.
Support meeting room hardware, escalating to third-party providers where required.
Perform proactive site checks and maintain accurate hardware and asset records.
Administer and manage WiFi access, including monthly password updates and MAC address whitelist management.
Assist with hardware installations, maintenance, and general \”smart hands\” tasks.
Generate ad-hoc reports from the Meraki dashboard and provide network statistics.
Engage with end-users to support setup, connectivity, and day-to-day IT queries.
Maintain a task and issue log and attend monthly stakeholder meetings to report on IT performance.
About You
We\’re seeking someone who is:
Experienced in providing onsite IT support across hardware, software, and networking.
Confident troubleshooting common end-user issues and escalating effectively when required.
Organised and detail-oriented, with the ability to maintain accurate records and logs.
A strong communicator with excellent customer service skills.
Proactive, adaptable, and able to manage tasks independently while being a key point of contact on-site.
What We Offer
Competitive salary and benefits package.
The opportunity to work in a dynamic and supportive environment.
Direct exposure to a wide range of IT systems and technologies.
A chance to build strong relationships with end-users and be the go-to person onsite for IT solutions
On Site IT Engineer employer: Netbox Recruitment
Contact Detail:
Netbox Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On Site IT Engineer
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with clients and employees. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your troubleshooting skills! Since this role is all about solving technical issues, brush up on common problems and solutions. You might even want to prepare a few examples of how you've tackled similar challenges in the past.
✨Tip Number 3
Be ready to showcase your communication skills. As an Onsite IT Engineer, you'll be interacting with end-users regularly. Think of ways to demonstrate your ability to explain complex tech issues in simple terms during your interview.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace On Site IT Engineer
Some tips for your application 🫡
Polish Your CV: Before hitting that apply button, give your CV a good once-over. Make sure it highlights your experience in onsite IT support and showcases your troubleshooting skills. We want to see how you can bring value to our team!
Read the Job Description Carefully: Take a moment to really digest the job description. Understanding the key responsibilities and what we're looking for will help you tailor your application. It’s all about showing us you’re the perfect fit for the role!
Show Off Your Communication Skills: Since this role involves engaging with end-users, make sure your application reflects your strong communication skills. Whether it's in your cover letter or CV, let us know how you’ve successfully interacted with clients in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Netbox Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to hardware, software, and networking. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them. This will show that you're not just familiar with the concepts but have hands-on experience.
✨Show Off Your Customer Service Skills
Since this role involves direct interaction with end-users, it's crucial to demonstrate your customer service abilities. Think of examples where you've successfully helped users solve their IT issues and how you communicated effectively with them. A friendly and approachable attitude can go a long way!
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. Discuss how you maintain accurate records and logs, and share any tools or methods you use to keep track of tasks and issues. This will reassure them that you can manage the varied workload efficiently.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with questions about the company culture, team dynamics, and the specific technologies you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
