At a Glance
- Tasks: Support lettings operations, manage documentation, and deliver excellent service to clients.
- Company: Established estate agency in vibrant South West London.
- Benefits: Competitive salary, performance bonus, generous leave, and professional development opportunities.
- Other info: Fast-paced environment with great career growth potential.
- Why this job: Join a dynamic team and make a real impact in the property sector.
- Qualifications: Experience in lettings or administration, with strong customer service skills.
The predicted salary is between 32833 - 40000 £ per year.
An exciting opportunity has become available for a highly organised and proactive Lettings Coordinator to join a well-established estate agency based in South West London. In this varied role, you'll provide essential support to the lettings function, helping to ensure the smooth and efficient running of day-to-day operations. Working across lettings administration and property management support, you'll be responsible for coordinating key processes, maintaining accurate documentation and delivering an excellent service to landlords, tenants and colleagues alike.
This position would suit someone with previous experience in residential lettings or property administration who enjoys working in a busy environment, has exceptional organisational skills and takes pride in delivering a high standard of customer service.
Key Responsibilities- Provide administrative support to the residential lettings team, ensuring all processes are completed accurately and within required timescales.
- Manage tenancy administration from offer agreed through to move-in, preparing documentation and coordinating key milestones.
- Act as a central point of contact for landlords, tenants, applicants and contractors, responding to queries professionally and efficiently.
- Support the marketing of available properties by coordinating advertising, property details and compliance documentation.
- Maintain accurate records within the CRM/property management system, ensuring all files remain compliant and up to date.
- Assist with the coordination of maintenance issues, liaising with contractors and residents to ensure works are completed promptly.
- Support the Property Management function with general administration, including utility notifications and property-related documentation.
- Prepare reports, process invoices and assist with general office administration as required.
- Coordinate appointments including viewings, inspections and contractor visits where necessary.
- Contribute to the smooth day-to-day running of the office by providing support across the wider team.
- Ensure a consistently high level of customer service is delivered to clients throughout the lettings process.
- Assist with additional projects and administrative duties as required.
- Previous experience supporting a residential lettings or estate agency team would be advantageous, although candidates with administrative experience from other sectors are also encouraged to apply.
- Excellent customer service and communication skills.
- High level of accuracy and attention to detail.
- Ability to work under pressure, manage competing priorities and meet deadlines.
- Confident using Microsoft Office, including Word, Excel, Outlook and PowerPoint.
- Salary up to £35,000 depending on experience
- Performance-related bonus
- Generous annual leave allowance
- Company pension scheme
- Private healthcare options
- Employee wellbeing programme
- Professional development and training
Lettings Coordinator in London employer: Netbox Recruitment
Join a dynamic team as a Business Development Manager where your engineering expertise will be valued in a customer-focused environment. We offer competitive salaries, comprehensive benefits, and a culture that fosters professional growth and collaboration. Located in a vibrant area, our company prioritises employee development and provides unique opportunities to make a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Coordinator in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Netbox Recruitment.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Netbox Recruitment? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Netbox Recruitment's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Lettings Coordinator in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings Coordinator role at Netbox Recruitment, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Netbox Recruitment
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Netbox Recruitment operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Netbox Recruitment. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Netbox Recruitment.
