At a Glance
- Tasks: Lead and motivate a team of planners and engineers to deliver exceptional service.
- Company: Dynamic company focused on operational excellence and customer satisfaction.
- Benefits: Competitive salary, annual bonus, private healthcare, and career development opportunities.
- Other info: Join a supportive business that values growth and innovation.
- Why this job: Make a real impact in a fast-paced environment while inspiring your team.
- Qualifications: Experience in leading operational teams and strong people management skills.
The predicted salary is between 36000 - 36000 £ per year.
Kings Hill, Kent
Up to £36,000 + £2,500 Annual Bonus - 8am-5pm Monday - Friday
Are you a passionate people leader who thrives in a fast-paced operational environment? Do you enjoy motivating teams, driving performance, and creating a culture focused on customer service excellence?
We're looking for an experienced Planning Team Leader to lead a busy operational planning function supporting a field-based engineering workforce. This is a fantastic opportunity for a confident and proactive leader to manage a team of 2 Planners and 20 Engineers, helping to deliver exceptional service and operational efficiency across the business.
The Role
As Planning Team Leader, you'll play a key role in ensuring engineer workloads, schedules and customer expectations are managed effectively. You'll be responsible for leading and developing the planning team while maintaining strong communication with engineers and stakeholders across the business. This role is ideal for someone who enjoys balancing people management with operational coordination and who can inspire teams to deliver high standards every day.
Key Responsibilities
- Lead, motivate and develop a team of 2 Planners and 20 Engineers
- Drive team performance through effective coaching, support and accountability
- Oversee engineer scheduling and diary management to maximise productivity and customer satisfaction
- Monitor workload and resource planning to ensure operational efficiency
- Build strong relationships with engineers, planners and wider business teams
- Identify and implement process improvements within planning and operations
- Support SLA performance and ensure customer issues are resolved promptly
- Monitor operational reporting and performance metrics
- Maintain high standards of communication and service delivery across the team
About You
We're looking for a strong people-focused leader who can bring energy, organisation and a positive mindset to the role. You will ideally have:
- Previous experience leading planning, scheduling or operational teams
- Strong people management and coaching skills
- Experience managing field-based engineers or mobile workforces
- Excellent organisational and problem-solving abilities
- A proactive and hands-on management style
- Confidence working in a fast-paced service environment
- Strong communication and stakeholder management skills
- Good IT and reporting skills
What's on Offer?
- Salary up to £36,000
- £2,500 annual bonus
- Enhanced pension
- Private healthcare
- Monday to Friday working pattern
- Supportive and growing business environment
- Opportunity to make a real impact within the operations team
- Career development opportunities
If you're an organised and inspiring leader looking for your next challenge in operations and planning management, we'd love to hear from you.
Planning team leader in Kings Hill employer: Netbox Recruitment
Join a dynamic and supportive team at our Kings Hill location, where we prioritise employee growth and development in a fast-paced operational environment. As a Planning Team Leader, you'll benefit from a competitive salary, an annual bonus, and enhanced pension and private healthcare options, all while fostering a culture of excellence and collaboration among your team. This is an exciting opportunity to make a meaningful impact and advance your career in a company that values its people and their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Planning team leader in Kings Hill
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Planning Team Leader role.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want you to show how your leadership style aligns with their values. Bring examples of how you've motivated teams and improved operational efficiency in the past!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. We suggest focusing on common questions related to people management and operational challenges, so you can showcase your skills confidently.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. We believe it shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Planning team leader in Kings Hill
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Planning Team Leader role. Highlight your leadership experience, especially in managing teams and operational planning, to show us you’re the right fit.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about leading teams and driving performance. Share specific examples of how you've motivated teams in the past and how you can bring that energy to our operations.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Netbox Recruitment
✨Know Your Team Dynamics
Before the interview, take some time to understand the dynamics of the team you'll be leading. Familiarise yourself with how a Planning Team Leader can motivate and develop both Planners and Engineers. Think about specific examples from your past experience where you successfully led a team in a similar environment.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss how you've tackled operational challenges in the past. Think of scenarios where you improved scheduling efficiency or resolved customer issues promptly. This will demonstrate your proactive management style and ability to maintain high standards of service delivery.
✨Communicate Effectively
Strong communication is key in this role. During the interview, practice articulating your thoughts clearly and confidently. Highlight your experience in building relationships with engineers and stakeholders, as well as how you ensure everyone is on the same page regarding workloads and expectations.
✨Emphasise Your Coaching Approach
As a Planning Team Leader, your ability to coach and develop your team is crucial. Share specific examples of how you've supported team members in their growth and performance. This will show that you not only focus on operational efficiency but also on creating a positive culture within the team.
