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- Tasks: Manage customer accounts, handle payments, and ensure smooth credit control processes.
- Company: Join a national manufacturing business with a supportive team environment.
- Benefits: Competitive salary, full-time hours, and opportunities for career growth.
- Other info: Positive and dynamic workplace with a focus on teamwork.
- Why this job: Kickstart your finance career while developing valuable customer service skills.
- Qualifications: Customer service experience and strong IT skills are essential.
The predicted salary is between 25000 - 28000 £ per year.
Location: Dartford | Type: Permanent | Salary: £25,000‑28,000 | Working Hours: Monday‑Friday 8:30am‑5pm
My client, a national manufacturing business, is looking to recruit a Junior Credit Controller and Sales Ledger to join their team. Experience in credit control or sales ledger is not required; however, experience in customer service handling complaints or difficult situations, preferably within the financial services industry, is desired.
Responsibilities:
- Upload bank receipts onto the internal system and allocate them to the correct accounts.
- Complete new account requests from customers and set them up on the system.
- Take card payments from customers over the phone.
- Handle arrears and holding lists to chase outstanding payments or request increased credit from customers.
- Manage cash allocations to customer accounts when needed.
- Chase payments or credit from customers via phone.
Qualifications:
- 6 months to a year of customer service experience handling complaints or difficult situations.
- Strong interest in developing a career in accounts.
- Strong IT skills.
- Excellent customer service skills via phone and email.
- Attention to detail.
- Full‑time availability in the office.
- Positive, outgoing demeanor.
Junior Credit Controller and Sales Ledger in Kent employer: Netbox Recruitment
Contact Detail:
Netbox Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Credit Controller and Sales Ledger in Kent
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the financial services industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those phone interviews! Since this role involves a lot of customer interaction, practice your phone skills. Be ready to showcase your customer service experience and how you handle tricky situations.
✨Tip Number 3
Show off your IT skills! Brush up on any relevant software or systems that might be used in credit control or sales ledger. Being tech-savvy can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team. Don't miss out on this opportunity!
We think you need these skills to ace Junior Credit Controller and Sales Ledger in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any customer service experience you have, especially if you've dealt with complaints or tricky situations. We want to see how your skills can translate into the Junior Credit Controller role!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about this role and how your background fits. Keep it friendly and professional – we love a good story!
Show Off Your IT Skills: Since strong IT skills are a must, mention any relevant software or systems you’ve used in the past. If you’re familiar with financial software, let us know – it’ll give you an edge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Netbox Recruitment
✨Know Your Numbers
Brush up on basic financial concepts and terminology related to credit control and sales ledger. Even if you don't have direct experience, showing that you understand the basics will impress your interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled complaints or difficult situations. This role values customer service, so demonstrating your ability to manage challenging interactions will be key.
✨Demonstrate Attention to Detail
Since the job involves managing accounts and cash allocations, highlight any experiences where your attention to detail made a difference. You could mention how you ensured accuracy in previous roles or projects.
✨Be Positive and Outgoing
Your demeanor matters! Practice conveying a positive attitude during the interview. Smile, maintain eye contact, and engage with the interviewer to show that you're not just qualified, but also a great fit for the team culture.