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- Tasks: Manage customer accounts, handle payments, and ensure smooth credit control processes.
- Company: Join a national manufacturing business with a supportive team environment.
- Benefits: Competitive salary, full-time hours, and opportunities for career growth.
- Other info: Dynamic role with a positive team culture in Dartford.
- Why this job: Kickstart your finance career while developing valuable customer service skills.
- Qualifications: Customer service experience and a passion for accounts are essential.
The predicted salary is between 25000 - 28000 £ per year.
Location: Dartford | Type: Permanent | Salary: £25,000‑28,000 | Working Hours: Monday‑Friday 8:30am‑5pm
My client, a national manufacturing business, is looking to recruit a Junior Credit Controller and Sales Ledger to join their team. Experience in credit control or sales ledger is not required; however, experience in customer service handling complaints or difficult situations, preferably within the financial services industry, is desired.
Responsibilities:
- Upload bank receipts onto the internal system and allocate them to the correct accounts.
- Complete new account requests from customers and set them up on the system.
- Take card payments from customers over the phone.
- Handle arrears and holding lists to chase outstanding payments or request increased credit from customers.
- Manage cash allocations to customer accounts when needed.
- Chase payments or credit from customers via phone.
Qualifications:
- 6 months to a year of customer service experience handling complaints or difficult situations.
- Strong interest in developing a career in accounts.
- Strong IT skills.
- Excellent customer service skills via phone and email.
- Attention to detail.
- Full‑time availability in the office.
- Positive, outgoing demeanor.
Junior Credit Controller and Sales Ledger employer: Netbox Recruitment
Contact Detail:
Netbox Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Credit Controller and Sales Ledger
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the financial services industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those phone interviews! Since this role involves handling customer payments over the phone, practice your communication skills. Be ready to showcase your customer service experience and how you handle tricky situations.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common accounting software or systems that might be used in credit control. Being tech-savvy can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Junior Credit Controller and Sales Ledger
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any customer service experience you have, especially if you've dealt with complaints or tricky situations. We want to see how your skills can shine in a credit control role!
Craft a Catchy Cover Letter: Your cover letter is your chance to show us your personality! Share why you're excited about the Junior Credit Controller position and how your background makes you a great fit. Keep it friendly and professional.
Show Off Your IT Skills: Since strong IT skills are a must, mention any relevant software or systems you’ve used in the past. If you’re comfortable with numbers and tech, let us know – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Netbox Recruitment
✨Know Your Numbers
Brush up on basic financial concepts and terminology related to credit control and sales ledger. Even if you don’t have direct experience, showing that you understand the basics will impress your interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully handled complaints or difficult situations. This role values customer service, so demonstrating your ability to manage challenging interactions will be key.
✨Familiarise Yourself with the Company
Research the manufacturing business and its values. Understanding their operations and how they handle credit control can help you tailor your answers and show genuine interest in the role.
✨Practice Your Communication Skills
Since the job involves taking card payments and chasing outstanding payments over the phone, practice clear and confident communication. Role-play common scenarios with a friend to build your confidence.