Client Services Coordinator

Client Services & Business Support Coordinator Needham Market Up to £35,000 depending on experience Join a dynamic, growing company where no two days are the same! Are you personable, proactive, and highly organized? Do you thrive in a fast-paced, client-focused environment? We\’re looking for a Client Services & Business Support Coordinator to be the glue that keeps our client relationships strong and our operations running smoothly. Key Responsibilities: Client Engagement & Business Development Follow up on warm leads and book appointments for senior team members Represent the company at events and meetings (non-technical capacity) Prepare client-facing materials and ensure follow-up on meeting actions Assist with proposals, presentations, and documentationService & Office Management Manage office operations (supplies, vendors, travel bookings, etc.) Keep the office professional and visitor-ready Act as point of contact for internal and external service providersAdministrative & Team Support Maintain CRM with up-to-date client data Assist with reporting and business development tracking Help plan marketing campaigns and client communications Provide general admin support to leadership What We\’re Looking For: Experience in client service, admin, or business support roles A confident, friendly communicator – in person and on the phone Highly organized with a sharp eye for detail Proficient with Microsoft Office and CRM systems Comfortable working independently and in a teamBonus Skills: Experience representing a company at events Familiarity with sales/business development processes Exposure to collaboration tools like Teams, Zoom, Trello/Asana Positive, can-do attitude Why Join Us? Supportive and friendly team culture Varied role with exposure to events, sales, and office operations Real opportunity for professional growth and skill development Be part of a growing company making an impact