At a Glance
- Tasks: Manage and develop customer accounts while building strong relationships.
- Company: Stable, independently owned organisation with a supportive culture.
- Benefits: Competitive salary, Monday to Friday hours, and opportunities for personal growth.
- Other info: Dynamic role with autonomy and potential for career advancement.
- Why this job: Take ownership of your accounts and make a real impact on customer satisfaction.
- Qualifications: Confident, personable, and commercially minded with a passion for customer service.
The predicted salary is between 38250 - 46750 £ per year.
Account Manager
Have you got what it takes to succeed The following information should be read carefully by all candidates.
£30,000 - £38,000
Monday-Friday 9am-5pm
Office Based - Marden - TN12 9AE
Accessable via public transport from Paddock wood, Maidstone, Staplehurst, Toinbridge
Netbox Recruitment are delighted to be partnered with an independently owned, well-established and highly stable organisation.
We are looking for a confident, personable and commercially minded Customer Account Manager who genuinely enjoys working with customers, building strong relationships and identifying opportunities to grow existing accounts.
You will manage and sell to a portfolio of existing Key accounts. They are commercial customers who regularly purchase from the business.
Acting as their first point of contact, you will take and process sales orders, build strong customer relationships and analyse accounts to identify opportunities to introduce additional products and increase customer spend.
This is a role where you can take ownership and really make it your own.
You will have the autonomy to manage your day, build relationships and proactively develop your accounts, making this an ideal opportunity for someone who is self-motivated, driven and commercially focused.
- Tasks & Duties for the Account Manager
- Manage and develop a portfolio of existing commercial customer accounts.
- Act as the first point of contact for customers, providing a consistently high level of service.
- Build strong, long-term relationships with customers through regular communication and engagement.
- Take, process and manage customer orders accurately and efficiently.
- Understand customer requirements and recommend suitable products and solutions.
- Review customer accounts and purchasing patterns to identify sales and growth opportunities.
- Introduce and upsell additional products across existing customer accounts.
- Identify opportunities to increase customer spend and maximise account potential.
- Proactively contact customers to understand their changing requirements.
- Handle customer queries and resolve issues promptly and professionally.
- Maintain accurate customer and order information.
- Work closely with internal teams to ensure orders are processed and delivered efficiently.
- Monitor customer activity and identify opportunities to improve retention and satisfaction. xgikmsk
- Take ownership of your customer accounts and proactively manage your workload.
- Contribute towards achieving individual a...
Account Manager employer: Netbox Recruitment
Join a dynamic and expanding organisation in Maidstone, Kent, where your expertise as a Drainage Estimator will be valued and nurtured. With a strong commitment to employee development, a supportive work culture, and competitive benefits including 25 days of holiday plus bank holidays, this company offers a rewarding environment for professionals looking to grow their careers in a specialist technical field. Collaborate with talented teams and contribute to innovative projects while enjoying the stability of a well-established firm.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Netbox Recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Netbox Recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Netbox Recruitment:When writing your cover letter, make sure to tailor your message specifically for Netbox Recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Netbox Recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Netbox Recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Netbox Recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Netbox Recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
