Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our 24x7 team to support Cloud and Managed Services customers with NetApp technologies.
- Company: Dynamic tech company focused on innovative storage solutions.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
- Why this job: Make a real impact by solving complex problems in a collaborative team.
- Qualifications: Experience with NetApp storage technologies and strong troubleshooting skills required.
- Other info: Ideal for tech enthusiasts looking to advance their careers in a supportive environment.
The predicted salary is between 48000 - 72000 £ per year.
We are looking for a motivated Professional Services Engineer 3 to join our 24x7 Storage operations team and service our Cloud and Managed Services Customers. You will provide Level 3 support to our customers by responding to Incidents, working on Service Requests, Problem Management, Administration of various NetApp Products, Implementing NetApp Best Practices, Troubleshooting, Performing NetApp ONTAP upgrades and Advanced Configurations. Experience in supporting a varied clientele is essential as is a strong understanding of NetApp storage-based technologies.
Job Requirements
- Experienced in NetApp Storage (Deploying and administering NetApp Storage – CDOT and 7-Mode, Troubleshooting Performance Issues, performing firmware and operating system upgrades, using storage management tools – ActiveIQ Unified Manager/ Insight, SnapCenter, Managing backup integration with NetApp technologies).
- Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies (Snapshots, controller failover, provisioning, deduplication, cloning, SnapMirror, IntelliSnap) including monitoring and troubleshooting, administration, replication technologies, security hardening.
- Experience in other NetApp storage products like Cloud Volume ONTAP, Amazon FSXn, Azure NetApp Files, Storage grid, E-Series, SolidFire/HCI would be highly regarded.
- Experience in NetApp MetroCluster Architecture and Administration will be an added advantage.
- Experience in performing Switch Upgrades is desired.
- Experience in writing basic Python/Ansible scripts would be beneficial.
- A thorough understanding of other components in the infrastructure stack – compute, virtualization and networks.
- Strong understanding of Storage protocols and technologies.
- Knowledge in ITIL methodologies: Change, Incident, Problem and Configuration Management.
- ITIL Fundamentals certification desired.
- Working knowledge of monitoring platforms, backup and disaster recovery platforms.
- Experience in Linux and Windows System Administration.
- Strong customer communication and documentation skills.
- Built and maintained strong relationships with internal and external stakeholders.
- Positive, proactive, team-orientated attitude with a flexible and innovative approach to work.
Education
Typically requires a minimum of 8 years of related experience with a bachelor’s degree, and preferably 10 years; or 6 years and a master’s degree; or a PhD with relevant professional experience; or equivalent combination of professional education/training and applicable work experience.
Professional Services Engineer in Windsor employer: NetApp
Contact Detail:
NetApp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Engineer in Windsor
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or local tech events. It's all about making connections and showing off your expertise in NetApp technologies.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and customer communication. Practice common scenarios you might face as a Professional Services Engineer, so you're ready to impress!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss how you've tackled complex issues in the past, especially with NetApp products. Real-life examples can make you stand out.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Professional Services Engineer in Windsor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with NetApp storage technologies and any relevant projects you've worked on. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for our team. We love hearing personal stories that connect your experience to the job.
Show Off Your Technical Skills: Since this role involves a lot of technical know-how, make sure to mention your proficiency in tools like ActiveIQ Unified Manager and SnapCenter. If you've got experience with Python or Ansible, definitely include that too – we’re keen on those skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our awesome team!
How to prepare for a job interview at NetApp
✨Know Your NetApp Stuff
Make sure you brush up on your knowledge of NetApp storage technologies. Be ready to discuss your experience with CDOT, 7-Mode, and any troubleshooting you've done. They’ll want to hear about specific scenarios where you’ve implemented best practices or resolved performance issues.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've tackled complex problems in the past. Think about incidents you've managed or service requests you've handled. Highlight your approach to problem management and how you’ve used ITIL methodologies to improve processes.
✨Demonstrate Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating technical concepts clearly. Be ready to explain how you've built relationships with clients and stakeholders. Good documentation skills are also key, so mention any tools or methods you use to keep things organised.
✨Get Familiar with the Infrastructure Stack
Understand how storage fits into the bigger picture of compute, virtualisation, and networks. Be prepared to discuss your experience with Linux and Windows system administration, as well as any scripting skills you have with Python or Ansible. This will show that you have a holistic view of the technology landscape.
