At a Glance
- Tasks: Lead and grow NetApp's EMEA Professional Services business, driving strategy and execution.
- Company: Join a leading tech company focused on innovative solutions and customer success.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Work in a collaborative culture with a focus on high performance and inclusivity.
- Why this job: Make a significant impact in a $100M+ services portfolio and shape customer outcomes.
- Qualifications: 15+ years in Professional Services with strong leadership and consultative selling skills.
The predicted salary is between 120000 - 150000 £ per year.
As Senior Director, EMEA Professional Services, you will lead NetApp's EMEA Professional Services business with ownership of strategy, execution, and financial outcomes for a $100M+ services portfolio. Reporting to the VP/GM of Professional Services, you will lead an organization of over 150 professionals across the region. You will build on the strong foundation established in recent years and accelerate the shift to a services-led, outcome-led engagement model, expanding fee-based consulting and advisory that creates measurable customer outcomes, engages earlier in the lifecycle to shape solution direction, and drives profitable growth through increased attach and pull-through.
The ideal candidate brings a consulting-led approach and strong commercial acumen to shape demand, quantify value, and convert executive advisory into funded engagements.
Context & Opportunity: Worldwide Professional Services has invested in global delivery capabilities, harmonized sales and delivery processes, and expanded the use of a Global Services Center model. In EMEA, Professional Services continues to evolve toward a consultative, outcome-led services model in close partnership with field sales. EMEA Managed Services is an established, growing part of the portfolio, complementing project-based and advisory services. The next phase is to scale a services-led consulting engine that engages earlier in the customer lifecycle to shape strategy, influence outcomes, and accelerate value realization.
Job Requirements:
- Own and lead the EMEA Professional Services business, including strategy, execution, and operating cadence to deliver profitable growth across bookings, revenue, and margin.
- Scale fee-based consulting and advisory services that engage before product decisions, shaping customer vision, accelerating adoption, and driving measurable outcomes.
- Partner with EMEA Sales and Solutions Engineering leadership to build services pipeline, create repeatable plays, and increase attach and pull-through through outcome-led services.
- Develop and evolve the services portfolio (offer definition, packaging, pricing, and value messaging) to reduce reliance on free/presales work and low-value, product-tied attached services.
- Lead a distributed organization of leaders, consultants, and delivery teams; coach talent, build succession, and foster a high-performance, inclusive culture.
- Ensure high-quality, predictable delivery through standardized methods, governance, and risk management; improve utilization, project performance, and customer satisfaction.
- Optimize the operating model across local delivery, partners, and global delivery centers; continuously improve processes and productivity.
- Lead executive discovery and advisory plays to define roadmaps, build value cases, and convert strategy discussions into funded, fee-based consulting that drives attach and pull-through.
- Represent Professional Services as a senior executive in key customer and partner engagements, including strategic account planning and executive briefings.
- Drive alignment with Worldwide Professional Services, Portfolio, and Operations teams to scale best practices and implement business improvements.
Qualifications:
- 15+ years of progressive leadership in Professional Services, Consulting, and/or Managed Services within enterprise technology (hybrid cloud, storage, data management, security, automation).
- Proven experience owning and growing a services P&L, including bookings, revenue recognition, margin, and cost management.
- Demonstrated success building and scaling fee-based consulting and advisory offerings and influencing customers at executive level.
- Strong partnership model with field sales: ability to build pipeline, establish services-led plays, and drive predictable commercial outcomes.
- Experience leading consulting and transformation engagements, including executive discovery, roadmap development, and driving adoption/value realization.
- Proven consultative selling to build pipeline and close fee-based advisory/consulting: shaping services-led plays, developing proposals/SOWs, and articulating ROI/value in partnership with Sales.
- Experience leading large, geographically distributed organizations (including senior leaders) and operating effectively in a matrixed, global environment.
- Excellent executive communication, negotiation, and customer-facing leadership skills.
- Strong operational discipline: forecasting, governance, delivery quality, risk management, and continuous improvement.
- Comfort working across partners and global delivery centers to scale capacity and standardize delivery.
Education:
- Bachelor's degree in a technical or business discipline (or equivalent practical experience).
- Master's degree preferred.
Sr Director, Professional Svcs in Windsor employer: NetApp, Inc.
NetApp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration among over 150 professionals in the EMEA region. With a strong focus on employee growth, we provide ample opportunities for career advancement through leadership development and a consultative approach to professional services. Our inclusive culture, combined with a commitment to delivering measurable customer outcomes, makes NetApp a rewarding place to build a meaningful career in enterprise technology.
StudySmarter Expert Advice🤫
We think this is how you could land Sr Director, Professional Svcs in Windsor
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Sr Director, Professional Svcs at NetApp, Inc.!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like NetApp, Inc. or be willing to refer you for that Sr Director, Professional Svcs position!
✨Tip Number 3: Attend Industry Events and Conferences
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Sr Director, Professional Svcs role at NetApp, Inc.!
We think you need these skills to ace Sr Director, Professional Svcs in Windsor
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at NetApp, Inc.. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at NetApp, Inc.
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at NetApp, Inc.. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
