Director, Sales Operations in Windsor

About NetApp We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas.

Job Summary The Sales Operations role focuses on strategic planning, performance analysis, process improvement, team management, and cross-functional collaboration to drive sales growth and operational excellence.

• Sales Strategy and Process: Business partner to the Area Sales VP, driving the business, challenging decisions and thought leader on how to deliver non-linear growth. Lead, define, and continuously improve sales specific reporting strategies and processes, and develop the associated sales reports and dashboards necessary for executive business review meetings (QBRs etc.).
• Sales Effectiveness: Develop and implement sales operations strategies to increase efficiency and drive sales growth. Analyse sales data to identify trends, make recommendations, and implement action plans to address areas for improvement.
• Sales Productivity: Establish a management framework utilizing forecast, pipeline, win/loss and other sales analytics KPI’s to review, monitor, and develop specific course correction actions to improve forecast predictability, long term pipeline visibility & coverage, deal velocity and win rate. Collaborate with the business leadership and sales leadership to performance measurements aligned with the organization's financial obligations and strategic plan.
• Team Management: Lead, mentor, inspire, and empower the sales operations team to excel in their roles. Foster a culture of collaboration, continuous learning, and technical excellence. Provide mentorship, guidance, and professional development opportunities across the team, enabling them to reach their full potential.
• Cross-functional Collaboration: Work closely with global and regional sales leadership on goals, objectives and KPI definition and reporting. Work closely with business analytics team to ensure the implementation of reporting and dashboard for critical sales metrics.

Job Requirements The successful candidate will be a broadly qualified and experienced leader with extensive leadership experience in Revenue Operations. Experience in the scale and sophistication of a large global business, combined with a background in a growth-oriented, technology-enabled business will be critical.

• Minimum of 8 years of experience in Revenue Operations leadership.
• Extensive knowledge of sales process and GTM execution in a B2B organisation.
• In-depth knowledge of typical sales tech stack (CRM, CPQ, pipeline management, sales productivity, etc.) and typical Microsoft tools (Office, PowerBI etc.).
• 5+ years of people management experience with proven ability to effectively work with global cross-functional teams.
• Excellent analytical, interpersonal and presentation skills.
• You have an enthusiastic “roll up your sleeves” mentality. You work well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment.

Education • Minimum of 10 years of experience in sales operations leadership. • 3+ years of people management experience with proven ability to effectively work with global cross-functional teams.

Why NetApp? In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future. If you run toward knowledge and problem-solving, join us.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in‑office and/or in‑person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You’ll Thrive at NetApp At NetApp, you won’t wait for the perfect moment—you’ll make it. The early planning, the extra thought, the bold idea that turns good into great: That’s how our people operate and how we continue to push the boundaries of data infrastructure.

Our Culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do. If you’re ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.