At a Glance
- Tasks: Lead a $100M+ services portfolio and drive strategic growth in EMEA.
- Company: Join NetApp, a leader in enterprise technology with a focus on innovation.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape the future of services.
- Other info: Foster a high-performance culture and ensure top-notch service delivery.
- Why this job: Make a real impact by transforming customer engagement and driving profitable growth.
- Qualifications: 15+ years in Professional Services with strong leadership and commercial skills.
The predicted salary is between 60000 - 80000 £ per year.
As Senior Director, EMEA Professional Services, you will lead NetApp's EMEA Professional Services business with ownership of strategy, execution, and financial outcomes for a $100M+ services portfolio. Reporting to the VP/GM of Professional Services, you will lead an organization of over 150 professionals across the region.
You will build on the strong foundation established in recent years and accelerate the shift to a services-led, outcome-led engagement model, expanding fee-based consulting and advisory that creates measurable customer outcomes, engages earlier in the lifecycle to shape solution direction, and drives profitable growth through increased attach and pull-through.
The ideal candidate brings a consulting-led approach and strong commercial acumen to shape demand, quantify value, and convert executive advisory into funded engagements. Context coach talent, build succession, and foster a high-performance, inclusive culture.
Ensure high-quality, predictable delivery through standardized methods, governance, and risk management; improve utilization, project performance, and customer satisfaction. Optimize the operating model across local delivery, partners, and global delivery centers; continuously improve processes and productivity.
Lead executive discovery and advisory plays to define roadmaps, build value cases, and convert strategy discussions into funded, fee-based consulting that drives attach and pull-through. Represent Professional Services as a senior executive in key customer and partner engagements, including strategic account planning and executive briefings.
Drive alignment with Worldwide Professional Services, Portfolio, and Operations teams to scale best practices and implement business improvements. 15+ years of progressive leadership in Professional Services, Consulting, and/or Managed Services within enterprise technology (hybrid cloud, storage, data management, security, automation). Proven experience owning and growing a services portfolio.
Sr Director, Professional Svcs employer: NetApp, Inc.
NetApp is an exceptional employer that fosters a high-performance, inclusive culture, providing ample opportunities for professional growth and development. With a strong focus on employee engagement and a commitment to delivering measurable customer outcomes, you will thrive in a dynamic environment that encourages innovation and collaboration. Located in the vibrant EMEA region, NetApp offers a unique chance to lead a diverse team of over 150 professionals while driving impactful change in the enterprise technology landscape.
