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- Tasks: Lead the design and delivery of innovative omnichannel features in Pega Customer Service.
- Company: Join a leading technology service provider with a focus on cutting-edge solutions.
- Benefits: Enjoy a permanent remote position with competitive pay and flexible work-life balance.
- Why this job: Shape the future of customer service with your expertise in Pega and Agile practices.
- Qualifications: 6-10 years of experience in Pega CS implementations and strong integration skills.
- Other info: Be part of a dynamic team driving innovation in customer service technology.
The predicted salary is between 48000 - 72000 £ per year.
A leading technology service provider is looking for a Feature Tech Lead to oversee microjourney design and delivery in Pega Customer Service. The role involves building omnichannel features and ensuring Agile delivery practices.
Candidates should have 6-10 years of overall experience, including a solid background in Pega CS implementations. Strong expertise in integration and testing methodologies is crucial. The position is remote and offers a permanent contract.
Senior Pega CS Architect — Remote, AI & Omnichannel in London employer: Net2Source (N2S)
Contact Detail:
Net2Source (N2S) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Pega CS Architect — Remote, AI & Omnichannel in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who have experience with Pega. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous Pega CS implementations and any omnichannel features you've built. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for the interview! Brush up on Agile delivery practices and integration methodologies. Be ready to discuss how you've tackled challenges in past projects and how you can apply that experience to their needs.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Senior Pega CS Architect — Remote, AI & Omnichannel in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Pega CS implementations and Agile delivery practices. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Pega CS Architect role. Share specific examples of your work in building omnichannel features and your expertise in integration and testing methodologies.
Showcase Your Problem-Solving Skills: In your application, highlight instances where you've tackled challenges in microjourney design or delivery. We love candidates who can demonstrate their ability to think critically and adapt in a fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Net2Source (N2S)
✨Know Your Pega Inside Out
Make sure you brush up on your Pega Customer Service knowledge. Be ready to discuss your past implementations and how you've tackled challenges in microjourney design. Highlight specific projects where you've successfully integrated omnichannel features.
✨Showcase Agile Experience
Since the role emphasises Agile delivery practices, come prepared with examples of how you've applied Agile methodologies in your previous roles. Discuss your experience in leading teams through sprints and how you’ve adapted to changes during project delivery.
✨Demonstrate Integration Expertise
Be ready to dive deep into your integration and testing methodologies. Prepare to explain how you've approached system integrations in the past, including any tools or frameworks you've used. This will show that you have the technical chops for the role.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to customer service and their vision for future projects. This not only shows your interest but also helps you gauge if the company aligns with your career goals.
