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- Tasks: Lead architecture and design for innovative Pega solutions in a remote setting.
- Company: Join a rapidly growing global workforce solutions company with a diverse culture.
- Benefits: Enjoy competitive salary, health benefits, and flexible remote work options.
- Why this job: Make a significant impact on cutting-edge projects while working with advanced technologies.
- Qualifications: 10-14 years of experience, including 3+ years as a Pega LSA.
- Other info: Dynamic role with opportunities for professional growth and leadership in AI initiatives.
The predicted salary is between 60000 - 84000 £ per year.
Net2Source Inc. is one of the fastest growing diversity certified global workforce solutions companies with an unprecedented YoY growth of over 100% for the last 6 years working with Fortune 1000/Global 2000 across 34 countries and 5 continents including North America, South America, Europe, Asia, Australia, and the Middle East.
About the Role:
- Location – United Kingdom
- Mode of Work – Remote
- Type of Hiring – Permanent
- Experience: 10–14 years overall; 3+ years as LSA; 2+ Pega CS end-to-end implementations
Role Summary:
- Design Authority - Owns architecture, quality, performance, security, and DevOps; leads CoE standards and AI enablement.
Must Have Skills:
- Pega CS depth: Interaction Portal, Service Cases, Knowledge, Email Bot, Digital Messaging (e.g., chat/WhatsApp) with production go-lives.
- Constellation experience: view templates, regions, editable tables, data-reference patterns; or strong Cosmos with migration path understanding.
- Integration design mastery: REST with OAuth2 (client credentials, auth code), error handling frameworks, request/response mapping, timeouts, retries, backoff.
- Event-driven patterns: Kafka/JMS producers/consumers, correlation IDs, exactly-once/at-least-once semantics, dead-letter handling.
- Performance engineering: PDC triage, PAL reading, DB indexing considerations, cache invalidation, node classification, queue throughput tuning.
- DevOps at scale: multi-stage pipelines in Deployment Manager, artifact versioning, approvals, infrastructure-as-code collaboration, release governance.
- Security engineering: Access Manager, attribute-based access control (ABAC) using Access When, field-level encryption/obfuscation, secure logging.
- Testing leadership: Pega Unit strategy, scenario tests, contract tests for integrations, test data management, coverage KPIs.
- Documentation & stakeholder management: architecture decision records (ADRs), trade-off analysis, executive communication, risk management.
Key Responsibilities:
- Own solution blueprint: case taxonomy, microjourneys, interaction flows, CSR Desktop, Knowledge, and Digital Messaging.
- Define non-functional requirements (scale, resiliency) and node strategy: Queue Processors vs. Job Schedulers, background processing, caching.
- Integration architecture: REST/JSON, SOAP (if needed), OAuth2/SAML, eventing (Kafka/JMS), idempotency, pagination, circuit breaker and retry patterns.
- Data design: enterprise data model, data pages (scope, refresh), reference data strategy, data obfuscation, and masking for PII.
- UX strategy: Constellation (preferred) / Cosmos; accessibility (WCAG), localization/i18n, responsive behaviour.
- DevOps: Deployment Manager pipelines, product packaging/versioning, branching/merge policy, automated quality gates, rollback patterns.
- Observability and performance: PDC operating rhythm, PAL/Alerts analysis, log correlation; performance test strategy and tuning.
- Security & compliance: GDPR-aligned retention/erasure, RBAC/ABAC, secrets management, auditability, encryption at rest and in transit.
- CoE leadership: guardrails & code review checklists, reusable components, reference architectures, developer onboarding, and enablement.
- AI initiatives: seed NLP/Email Bot, Digital Messaging intent/sentiment, GenAI-assisted CSR (summarization, knowledge retrieval), and governance (prompt/data policies).
- Customer Decision Hub (CDH) to power NBA in service context and next-best-service actions.
- GenAI/Agentic AI in Pega (e.g., summarization, knowledge buddy/coach patterns) and NLP model tuning.
- Telephony/CCaaS: Genesys, Amazon Connect, Twilio, NICE; CTI handoff and screen-pop patterns.
- Cloud ops (Pega Cloud, AWS/Azure) and enterprise observability (Splunk/Datadog/New Relic).
- Travel/e-commerce domain: booking amendments, refunds/chargebacks, partner/supplier support, fraud/risk workflows.
Pega Lead System Architect (LSA) in London employer: Net2Source (N2S)
Contact Detail:
Net2Source (N2S) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pega Lead System Architect (LSA) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Pega or have experience as an LSA. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your previous Pega implementations and architecture designs. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Ace the interview! Research common interview questions for Pega LSAs and practice your responses. Be ready to discuss your experience with integration design, performance engineering, and security engineering in detail.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your talents. Plus, it shows us you're serious about joining the team!
We think you need these skills to ace Pega Lead System Architect (LSA) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Pega Lead System Architect role. Highlight your experience with Pega CS, integration design, and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past projects and how they relate to the responsibilities outlined in the job description.
Showcase Your Achievements: Don't just list your duties; showcase your achievements! Use metrics and outcomes to demonstrate how you've made an impact in your previous roles. This will help us see the value you can bring to our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Net2Source (N2S)
✨Know Your Pega Inside Out
Make sure you’re well-versed in all things Pega, especially the specific skills mentioned in the job description. Brush up on your experience with Interaction Portals, Service Cases, and Digital Messaging. Being able to discuss your past implementations confidently will show that you’re the right fit for the role.
✨Master Integration Design
Since integration design is a key part of this role, be prepared to talk about your experience with REST, OAuth2, and event-driven patterns like Kafka. Have examples ready that demonstrate your mastery in these areas, as they’ll likely come up during technical discussions.
✨Showcase Your DevOps Knowledge
DevOps at scale is crucial for this position, so highlight your experience with multi-stage pipelines and infrastructure-as-code. Be ready to discuss how you've implemented automated quality gates and rollback patterns in previous projects. This will show that you can handle the demands of the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that test your problem-solving skills and architectural decision-making. Think through potential challenges you might face in the role and how you would address them. This will demonstrate your ability to think critically and strategically about the architecture and design.