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- Tasks: Design and implement innovative Amazon Connect contact centre solutions on AWS.
- Company: Join a forward-thinking tech company with a hybrid work model.
- Benefits: Enjoy competitive pay, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement potential.
- Why this job: Make a real impact by building scalable, secure contact centre architectures.
- Qualifications: Experience in AWS, CI/CD, and CRM integrations is essential.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for an experienced professional with strong hands-on expertise in designing, implementing, and deploying Amazon Connect-based contact center solutions on AWS. The role involves building scalable, secure, and automated contact center architectures integrated with enterprise systems and CRM platforms.
- Design and implement Amazon Connect architecture and end-to-end contact center solutions
- Integrate AWS services such as Lambda, API Gateway, IAM, and CloudWatch to build scalable solutions
- Work on CRM integrations with platforms like Salesforce and ServiceNow
- Ensure best practices in software engineering, solution architecture, and system design
- Strong hands-on experience with AWS Infrastructure (IaaS)
- Expertise in CI/CD architecture and DevOps practices
- ServiceNow ITSM implementation experience
- Strong understanding of SOA and Microservices-based architecture
- Experience in software engineering and solution design architecture
- Hands-on experience with Amazon Connect and AWS Contact Center solutions
- Knowledge of AWS services: Salesforce Marketing Cloud / Campaign Operations experience
- ServiceNow ITOM, Event Management, and Functional Testing
- Advanced ServiceNow module knowledge (ITSM and other modules)
- Experience in CRM integrations and enterprise contact center ecosystems
Mandatory Skills: AWS IaaS, CI/CD Architecture, ServiceNow ITSM, SOA and Microservices Based Architecture, Software Engineering and Design Architecture, Salesforce Marketing Cloud Campaign Operations, ServiceNow (ITOM ITSM and other) Functional Testing, ServiceNow-Event Management, Terraform
Aws DevOps Architect in City of London employer: Net2Source (N2S)
Contact Detail:
Net2Source (N2S) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aws DevOps Architect in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the AWS and DevOps communities. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can refer you directly!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects related to Amazon Connect and AWS services. This could be anything from a GitHub repo to a personal website. It’s a great way to demonstrate your hands-on expertise and make you stand out.
✨Tip Number 3
Prepare for those interviews! Brush up on your knowledge of CI/CD architecture and DevOps practices. Be ready to discuss how you've implemented scalable solutions using AWS services like Lambda and API Gateway. Practice common interview questions to boost your confidence.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for talented folks like you. Tailor your application to highlight your experience with ServiceNow and CRM integrations, and don’t forget to mention your hands-on work with Amazon Connect!
We think you need these skills to ace Aws DevOps Architect in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with AWS, especially Amazon Connect and CI/CD practices. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about AWS and how your background in contact centre solutions makes you a perfect fit for us. Keep it engaging and personal.
Showcase Your Technical Skills: When filling out your application, be specific about your hands-on experience with AWS services like Lambda and API Gateway. We love seeing concrete examples of how you've integrated these into your work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Net2Source (N2S)
✨Know Your AWS Inside Out
Make sure you brush up on your AWS knowledge, especially around Amazon Connect and the services mentioned in the job description. Be ready to discuss how you've designed and implemented solutions using AWS services like Lambda, API Gateway, and CloudWatch.
✨Showcase Your Integration Skills
Prepare examples of your experience with CRM integrations, particularly with Salesforce and ServiceNow. Highlight specific projects where you successfully integrated these platforms with AWS solutions, as this will demonstrate your hands-on expertise.
✨Emphasise CI/CD and DevOps Practices
Since the role requires strong knowledge of CI/CD architecture and DevOps practices, be prepared to discuss your experience in these areas. Share specific tools and methodologies you've used to automate deployments and ensure best practices in software engineering.
✨Understand the Bigger Picture
Familiarise yourself with SOA and Microservices-based architecture, as well as the overall contact centre ecosystem. Being able to articulate how these concepts fit into the design and implementation of scalable solutions will set you apart from other candidates.