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- Tasks: Design and implement innovative AWS contact centre solutions with cutting-edge technology.
- Company: Join a forward-thinking tech company with a hybrid work culture.
- Benefits: Enjoy competitive pay, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement opportunities.
- Why this job: Make a real impact by building scalable, secure contact centre architectures.
- Qualifications: Experience in AWS, CI/CD, and CRM integrations is essential.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for an experienced professional with strong hands-on expertise in designing, implementing, and deploying Amazon Connect-based contact center solutions on AWS. The role involves building scalable, secure, and automated contact center architectures integrated with enterprise systems and CRM platforms.
- Design and implement Amazon Connect architecture and end-to-end contact center solutions
- Integrate AWS services such as Lambda, API Gateway, IAM, and CloudWatch to build scalable solutions
- Work on CRM integrations with platforms like Salesforce and ServiceNow
- Ensure best practices in software engineering, solution architecture, and system design
- Strong hands-on experience with AWS Infrastructure (IaaS)
- Expertise in CI/CD architecture and DevOps practices
- ServiceNow ITSM implementation experience
- Strong understanding of SOA and Microservices-based architecture
- Experience in software engineering and solution design architecture
- Hands-on experience with Amazon Connect and AWS Contact Center solutions
- Knowledge of AWS services: Salesforce Marketing Cloud / Campaign Operations experience
- ServiceNow ITOM, Event Management, and Functional Testing
- Advanced ServiceNow module knowledge (ITSM and other modules)
- Experience in CRM integrations and enterprise contact center ecosystems
Mandatory Skills: AWS IaaS, CI/CD Architecture, ServiceNow ITSM, SOA and Microservices Based Architecture, Software Engineering and Design Architecture, Salesforce Marketing Cloud Campaign Operations, ServiceNow (ITOM ITSM and other) Functional Testing, ServiceNow-Event Management, Terraform
AWS Architect in City of London employer: Net2Source (N2S)
Contact Detail:
Net2Source (N2S) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AWS Architect in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the AWS community and let them know you're on the hunt for an AWS Architect role. Attend meetups or webinars related to Amazon Connect and engage with industry professionals – you never know who might have a lead!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous projects involving AWS services, especially Amazon Connect. This will give potential employers a clear picture of what you can bring to the table and how you can design and implement effective contact centre solutions.
✨Tip Number 3
Prepare for those interviews! Brush up on your knowledge of CI/CD architecture, DevOps practices, and CRM integrations. Be ready to discuss how you've tackled challenges in past projects and how you can apply that experience to their needs.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight your hands-on experience with AWS and your understanding of software engineering best practices.
We think you need these skills to ace AWS Architect in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with AWS and Amazon Connect. We want to see how you've designed and implemented contact centre solutions, so don’t hold back on those details!
Showcase Your Skills: When writing your application, emphasise your expertise in CI/CD architecture and DevOps practices. We love seeing candidates who can integrate AWS services like Lambda and API Gateway into their projects.
Be Specific About Experience: If you’ve worked with CRM integrations, especially with Salesforce or ServiceNow, make it clear! We’re looking for specific examples of how you’ve tackled challenges in enterprise contact centre ecosystems.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Net2Source (N2S)
✨Know Your AWS Inside Out
Make sure you brush up on your AWS knowledge, especially around Amazon Connect and the services you'll be integrating like Lambda and API Gateway. Be ready to discuss specific projects where you've designed and implemented contact centre solutions using these tools.
✨Showcase Your CI/CD Experience
Prepare to talk about your experience with CI/CD architecture and DevOps practices. Have examples ready that demonstrate how you've automated deployments and improved efficiency in previous roles, as this is crucial for the position.
✨Understand CRM Integrations
Since the role involves working with platforms like Salesforce and ServiceNow, make sure you can discuss your experience with these systems. Highlight any specific integrations you've worked on and the challenges you overcame.
✨Demonstrate Best Practices
Be prepared to discuss best practices in software engineering and solution architecture. Think of examples where you ensured high standards in your work, particularly in system design and implementation, and how that benefited the overall project.