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- Tasks: Support engagement strategy with partners, analyse data, and collaborate across teams.
- Company: Join a dynamic media company focused on innovation and collaboration.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of a vibrant team driving impactful projects in the media industry.
- Qualifications: 1-2 years in tech or media, strong communication skills, and a proactive attitude.
- Other info: Remote work experience is a plus; knowledge of tools like Jira and Confluence is beneficial.
The predicted salary is between 36000 - 60000 £ per year.
Your primary objective will be to support the execution of our engagement strategy with our third-party partners. A successful engagement analyst will collaborate across functions to support delivery of partner facing materials including reports, ways of working and process documentation, and product information while driving delivery of strategic internal programs and process improvements.
Responsibilities:
- Collaborate with internal teams to develop and execute on solutions that meet clients’ needs and objectives
- Facilitate team standups to ensure momentum on in-progress workstreams
- Analyze cross functional engagement touchpoints to identify optimization opportunities and increase collaboration
- Collaborate with internal teams and syndication partners to prepare reports to track progress across engagement focus areas
- Perform data analysis to derive key insights from cross functional engagement initiatives
- Liaise with internal teams on tooling and leverage and improve existing processes
- Support Engagement Leads with tactical execution of responsibilities and provide burst capacity when necessary
- Engage in retrospectives between business units and Partners, supporting the Customer Success Manager
- Collaborate with cross-functional teams to address customer feedback and drive adoption and support for new processes, ensuring successful implementation and sustainability
- Collaborate with engagement team to achieve team goals and contribute to company growth
- Gain knowledge on the products and services we provide to understand partner requests and identify stakeholders required to support from the intake stage through triage and assignment
- Stay up to date with industry trends and best practices in media and entertainment, process improvement, and syndication or wholesale business
- Build good working relationships with both internal GS teams and partners
Basic Qualifications:
- 1-2 years of experience in a technology, engineering, or media company supporting customer engagement or relationship management activities
- Can do attitude; proactive to ensure partner requests are documented, tracked, and processes are followed
- Experience in understanding business requirements for media or technology related features
- Experience with data analysis, synthesizing various data sets, identifying trends, and drawing meaningful conclusions
- Program or project management experience in a technology, engineering, or media company delivering complex, multi-workstream programs
- Strategic and pragmatic with excellent written and verbal communications skills, with the ability to tailor to all levels of an organization
- Good understanding of the global media landscape, and technology’s influence
- Strong character exhibiting company core values: Integrity, Creativity, Teamwork, Pioneering Spirit, and Ownership
- Educated to bachelor's degree level or equivalent
- Previous experience working with remote delivery teams, including third parties and international experience a considerable plus
- Knowledge of tools such as Jira, Confluence, Lucid Chart and Airtable
Engagement Analyst employer: Net2Source Inc.
Contact Detail:
Net2Source Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Analyst
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, such as Jira and Confluence. Having hands-on experience or even a basic understanding of these platforms can set you apart during discussions with our team.
✨Tip Number 2
Stay updated on industry trends in media and technology. This knowledge will not only help you understand our business better but also demonstrate your proactive approach and genuine interest in the role during interviews.
✨Tip Number 3
Practice articulating your experience with data analysis and project management. Be ready to share specific examples of how you've identified trends or optimised processes in previous roles, as this is crucial for the Engagement Analyst position.
✨Tip Number 4
Build connections with professionals in the media and technology sectors. Networking can provide insights into the role and may even lead to referrals, increasing your chances of landing an interview with us.
We think you need these skills to ace Engagement Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technology, media, or customer engagement. Emphasise your skills in data analysis and project management, as these are crucial for the Engagement Analyst role.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the company's engagement strategy and how your previous experiences align with their needs. Use specific examples to showcase your proactive approach and ability to collaborate across teams.
Highlight Relevant Skills: Clearly outline your skills in data analysis, communication, and relationship management. Mention any experience with tools like Jira and Confluence, as familiarity with these will strengthen your application.
Showcase Industry Knowledge: Mention your awareness of current trends in the media and entertainment industry. This shows that you are not only qualified but also genuinely interested in the field and the company's objectives.
How to prepare for a job interview at Net2Source Inc.
✨Understand the Engagement Strategy
Before your interview, make sure you have a solid grasp of the company's engagement strategy with third-party partners. Familiarise yourself with their approach to collaboration and how they measure success in these partnerships.
✨Showcase Your Data Analysis Skills
Be prepared to discuss your experience with data analysis. Highlight specific examples where you've synthesised data sets to identify trends and draw meaningful conclusions, as this is crucial for the role.
✨Demonstrate Collaboration Experience
Since the role involves working across various teams, share examples of how you've successfully collaborated with different departments or external partners. Emphasise your ability to facilitate communication and drive projects forward.
✨Familiarise Yourself with Relevant Tools
Make sure you know the tools mentioned in the job description, such as Jira and Confluence. If you have experience with them, be ready to discuss how you've used these tools to enhance project management and team collaboration.
