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- Tasks: Lead and manage dispatch operations, ensuring efficiency and accuracy.
- Company: Join a fast-growing, innovative company focused on technology and people.
- Benefits: Enjoy competitive pay, wellness perks, social events, and employee discounts.
- Why this job: Be part of a dynamic team that values ideas, speed, and personal growth.
- Qualifications: Experience in high-volume dispatch and strong leadership skills required.
- Other info: Flexible working environment with opportunities for progression and development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
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The Role
As Dispatch Manager, you’ll be responsible for ensuring daily outbound operations run smoothly and efficiently. You will lead and develop your team to meet strict KPIs while maintaining the highest standards of accuracy, safety, and service. Working closely with planning, transport, and client services teams, you\’ll ensure operational readiness and peak performance across all dispatch lanes.
The Role
As Dispatch Manager, you’ll be responsible for ensuring daily outbound operations run smoothly and efficiently. You will lead and develop your team to meet strict KPIs while maintaining the highest standards of accuracy, safety, and service. Working closely with planning, transport, and client services teams, you\’ll ensure operational readiness and peak performance across all dispatch lanes.
What You\’ll Do
- Lead and manage the dispatch function, overseeing a large team across multiple shifts.
- Monitor and improve outbound performance to meet or exceed service level agreements.
- Ensure full compliance with health & safety, quality, and security standards.
- Work with internal stakeholders to plan for volume spikes, seasonal peaks, and client launches.
- Develop and implement continuous improvement initiatives to drive efficiency and reduce error rates.
- Coach, mentor, and develop supervisors and team leaders to build a high-performance culture.
- Own key metrics such as dispatch accuracy, cut-off adherence, and late consignment reduction.
What You\’ll Bring
- Proven experience in a fast-moving, high-volume warehouse or eCommerce dispatch operation.
- Strong leadership skills with the ability to inspire and manage large, diverse teams.
- Data-driven decision-maker with strong understanding of WMS, scan-based workflows, and carrier integrations.
- Proactive, solutions-focused mindset with a passion for delivering operational excellence.
- Flexible and calm under pressure, especially during peak periods.
- Strong communication and interpersonal skills.
What You\’ll Get
- Be part of a growing and forward-thinking business with ambitious plans.
- Work in a modern, automated facility with investment in technology and people.
- Competitive salary and benefits package.
- Opportunities for progression in a business that values leadership, innovation, and performance.
- Health & Wellbeing – Workouts, Run Club, Nature Trail, Wellness Allowances, Gym Memberships, On-Site Gym (Coming Soon!), Golf Memberships & Mental Health Support
- Social Events – Busy Schedule of Parties, Sports Tournaments, Charity Events & Lots More!
- Table Tennis, Pool Tables & Sports Equipment in the Office
- Additional Benefits Available – Vitality Private Health Insurance, Help to Buy Scheme, Cycle to Work Scheme, Discounted Travel Schemes & Lots More!
- Product Discount on Net World Sports & Affiliate Partner Products
- Subsidised On-Site Bistro – Serving Freshly Prepared Food Every Day for Breakfast & Lunch
- Employee Recognition – Bonus & Commission Schemes and Performance, Length of Service & Life Event Rewards
- Employee Support – Saving Schemes, Legal & Financial Advice, Parental Guidance
Our Values
- Go above and beyond: Get stuck in and show your passion!
- Ideas over hierarchy: If you have an idea, speak up! It doesn’t matter what role you’re in, we want everyone to shout about ways the business can develop and improve
- Be bold, move fast: We value speed; we make fast decisions, trust our guts and get things done as efficiently as possible
- Keep it simple: Don’t over-complicate it!
- Results driven: We embrace results that drive positive change, even if it means occasional failure. Mistakes are valuable as long as we learn from them and avoid repeating them
- Growth: We’re a fast-growing business and we want our staff to grow with us
Contact
Gareth Davies (Recruitment Specialist) / careers@networldsports.com / 07979 815630 / linkedin.com/in/garethdanieldavies
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Retail
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Dispatch Manager employer: Net World Sports
Contact Detail:
Net World Sports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatch Manager
✨Tip Number 1
Familiarise yourself with the latest trends in dispatch management and logistics. Understanding current technologies and methodologies can give you an edge during interviews, showing that you're proactive and knowledgeable about the industry.
✨Tip Number 2
Network with professionals in the logistics and dispatch field. Attend industry events or join relevant online forums to connect with others who might provide insights or even referrals for the Dispatch Manager role.
✨Tip Number 3
Prepare specific examples of how you've successfully led teams in high-pressure environments. Highlighting your leadership skills and ability to meet KPIs will resonate well with the hiring team at StudySmarter.
✨Tip Number 4
Research StudySmarter's values and culture thoroughly. Tailoring your approach to align with their emphasis on innovation and results-driven performance can help you stand out as a candidate who fits well within their team.
We think you need these skills to ace Dispatch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in dispatch management, particularly in high-volume environments. Emphasise your leadership skills and any specific achievements related to KPIs and operational efficiency.
Craft a Compelling Cover Letter: In your cover letter, express your passion for operational excellence and your proactive approach to problem-solving. Mention how your values align with those of the company, especially regarding growth and results-driven initiatives.
Highlight Relevant Skills: Clearly outline your skills that match the job description, such as data-driven decision-making, team management, and knowledge of warehouse management systems (WMS). Use specific examples to demonstrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Dispatch Manager role.
How to prepare for a job interview at Net World Sports
✨Showcase Your Leadership Skills
As a Dispatch Manager, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to inspire and develop others.
✨Understand Key Performance Indicators (KPIs)
Familiarise yourself with the KPIs relevant to dispatch operations, such as dispatch accuracy and cut-off adherence. Be ready to discuss how you have previously monitored and improved these metrics in your past roles, showcasing your data-driven decision-making skills.
✨Demonstrate Problem-Solving Abilities
The role requires a proactive, solutions-focused mindset. Prepare to share examples of challenges you've faced in high-pressure situations and how you resolved them. This will show your potential employer that you can maintain operational excellence even during peak periods.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen actively and engage with the interviewer, demonstrating your interpersonal skills and ability to collaborate with various teams.
