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- Tasks: Drive inbound teamwear sales and manage the full order lifecycle.
- Company: Join Net World Sports, a dynamic leader in teamwear solutions.
- Benefits: Competitive salary, bonus opportunities, and a vibrant work environment.
- Other info: Exciting career growth potential in a fast-paced team.
- Why this job: Be the key player in transforming enquiries into confirmed orders and enhancing customer experiences.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 26000 - 27500 ÂŁ per year.
The Teamwear Sales Executive acts as the central operational driver of inbound teamwear revenue at Net World Sports. This role owns the full lifecycle of inbound enquiries—from initial consultation through to order placement, internal coordination, and fulfilment readiness. Operating as the “control tower” for teamwear sales, the position ensures seamless communication between sales, buying, garments, print/customisation, and logistics. It combines consultative selling with high-volume order processing and detailed administrative ownership. This role will be based at our Wrexham HQ.
WHAT YOU'LL DO
- Inbound Sales & Customer Conversion
- Handle all inbound enquiries across phone, email, and web channels relating to teamwear and garments.
- Qualify customer needs (club, school, organisation, sport, budget, timelines).
- Provide consultative guidance on product selection, sizing, customisation, and pricing structures.
- Convert enquiries into confirmed orders, maximising revenue and margin opportunities.
- Upsell and cross-sell complementary products (e.g. training equipment, accessories).
- Order Processing & Commercial Accuracy
- Create and process detailed teamwear orders, ensuring accuracy across:
- Product SKUs and variants
- Size breakdowns
- Customisation (logos, sponsors, numbering, names)
- Produce and manage:
- Order forms
- Pricing sheets
- Pre-contract agreements
- Annual projected quantities
- Repeat order cycles
- Customer buying patterns
- Act as the primary liaison between:
- Buying
- Garments production
- Print & customisation teams
- Warehouse/dispatch
- Lead times
- Stock availability
- Customisation requirements
- Support customers in developing teamwear packages, including:
- Kit bundles (matchday, training, off-field)
- Branding and visual identity alignment
- Mock-ups
- Visual proofs
- Maintain structured documentation for all teamwear clients:
- Contracts and agreements
- Pricing matrices
- Design files and approvals
- Seasonal ordering cycles
- Reorder reminders
- Deliver against individual and team revenue targets.
- Monitor conversion rates from enquiry to order.
- Identify opportunities to increase:
- Average order value (AOV)
- Customer lifetime value (CLV)
- Build long-term relationships with clubs, schools, and organisations.
- Act as the main point of contact for repeat customers.
- Provide post-sale support, ensuring satisfaction and retention.
- Handle issues or complaints professionally, coordinating resolutions internally.
KPIs & Success Metrics
- Inbound enquiry conversion rate
- Monthly/quarterly revenue generated
- Order accuracy rate (minimal errors/reworks)
- Average order value (AOV)
- Customer retention and repeat order frequency
- Internal SLA adherence (handoff efficiency between departments)
Role Positioning
This role is the revenue engine and operational backbone of the teamwear department—responsible for converting demand into booked sales while ensuring flawless execution internally. It is not purely administrative nor purely sales; it sits at the intersection of both.
WHAT YOU'LL BRING
Experience in sales.
Teamwear Sales Executive in Wrexham employer: Net World Sports, Ltd.
Contact Detail:
Net World Sports, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Teamwear Sales Executive in Wrexham
✨Tip Number 1
Get to know the company inside out! Research Net World Sports, their products, and their values. This way, when you chat with them, you can show off your knowledge and passion for teamwear sales.
✨Tip Number 2
Practice your consultative selling skills! Think about how you can guide potential customers through their needs and preferences. Role-play with a friend or in front of a mirror to get comfortable with the process.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your initial conversation, send a quick email thanking them for their time and reiterating your enthusiasm for the role. It shows you're proactive and keen!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Net World Sports.
We think you need these skills to ace Teamwear Sales Executive in Wrexham
Some tips for your application 🫡
Show Your Sales Skills: Make sure to highlight your sales experience in your application. We want to see how you've successfully converted enquiries into orders before, so share those success stories!
Be Detail-Oriented: Since this role involves a lot of order processing and accuracy, it’s crucial to demonstrate your attention to detail. Mention any systems or processes you’ve used to keep things organised and error-free.
Communicate Clearly: As the main point of contact for customers, clear communication is key. Use your application to showcase your ability to convey information effectively, whether it’s through email or phone.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Net World Sports, Ltd.
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the teamwear products offered by Net World Sports. Understand the different options for customisation, sizing, and pricing structures. This knowledge will help you demonstrate your consultative selling skills during the interview.
✨Showcase Your Communication Skills
As a Teamwear Sales Executive, effective communication is key. Prepare examples of how you've successfully handled customer enquiries in the past. Be ready to discuss how you would manage internal coordination between departments to ensure seamless order processing.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you’ve resolved bottlenecks or issues in previous roles. Highlight your ability to proactively identify problems and implement solutions, especially in a sales context. This will show that you can maintain delivery timelines and keep customers satisfied.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating a customer enquiry. Practice how you would qualify customer needs and convert them into orders. This will not only showcase your sales skills but also your ability to think on your feet and adapt to different customer situations.