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- Tasks: Drive inbound teamwear sales and manage customer orders from start to finish.
- Company: Join Net World Sports, a dynamic and fast-growing sportswear company.
- Benefits: Enjoy competitive salary, flexible hours, health perks, and fun social events.
- Other info: Great career growth opportunities in a supportive and energetic environment.
- Why this job: Be the key player in transforming enquiries into sales while working in a vibrant team.
- Qualifications: Sales or customer service experience, strong organisation skills, and a passion for sports.
The predicted salary is between 26000 - 27500 ÂŁ per year.
The Teamwear Sales Executive acts as the central operational driver of inbound teamwear revenue at Net World Sports. This role owns the full lifecycle of inbound enquiries—from initial consultation through to order placement, internal coordination, and fulfilment readiness. Operating as the “control tower” for teamwear sales, the position ensures seamless communication between sales, buying, garments, print/customisation, and logistics. It combines consultative selling with high-volume order processing and detailed administrative ownership. This role will be based at our Wrexham HQ.
WHAT YOU'LL DO
- Inbound Sales & Customer Conversion
- Handle all inbound enquiries across phone, email, and web channels relating to teamwear and garments.
- Qualify customer needs (club, school, organisation, sport, budget, timelines).
- Provide consultative guidance on product selection, sizing, customisation, and pricing structures.
- Convert enquiries into confirmed orders, maximising revenue and margin opportunities.
- Upsell and cross-sell complementary products (e.g. training equipment, accessories).
- Order Processing & Commercial Accuracy
- Create and process detailed teamwear orders, ensuring accuracy across:
- Product SKUs and variants
- Size breakdowns
- Customisation (logos, sponsors, numbering, names)
- Produce and manage:
- Order forms
- Pricing sheets
- Pre-contract agreements
- Annual projected quantities
- Repeat order cycles
- Customer buying patterns
- Act as the primary liaison between:
- Buying
- Garments production
- Print & customisation teams
- Warehouse/dispatch
- Lead times
- Stock availability
- Customisation requirements
- Support customers in developing teamwear packages, including:
- Kit bundles (matchday, training, off-field)
- Branding and visual identity alignment
- Mock-ups
- Visual proofs
- Maintain structured documentation for all teamwear clients:
- Contracts and agreements
- Pricing matrices
- Design files and approvals
- Seasonal ordering cycles
- Reorder reminders
- Deliver against individual and team revenue targets.
- Monitor conversion rates from enquiry to order.
- Identify opportunities to increase:
- Average order value (AOV)
- Customer lifetime value (CLV)
- Build long-term relationships with clubs, schools, and organisations.
- Act as the main point of contact for repeat customers.
- Provide post-sale support, ensuring satisfaction and retention.
- Handle issues or complaints professionally, coordinating resolutions internally.
KPIs & Success Metrics
- Inbound enquiry conversion rate
- Monthly/quarterly revenue generated
- Order accuracy rate (minimal errors/reworks)
- Average order value (AOV)
- Customer retention and repeat order frequency
- Internal SLA adherence (handoff efficiency between departments)
Role Positioning
This role is the revenue engine and operational backbone of the teamwear department—responsible for converting demand into booked sales while ensuring flawless execution internally. It is not purely administrative nor purely sales; it sits at the intersection of both.
WHAT YOU'LL BRING
- Experience in sales, account management, or customer service (ideally in sportswear, apparel, or B2B environments).
- Highly organised with strong administrative discipline.
- Confident communicator with the ability to guide customers through complex orders.
- Commercially driven but operationally meticulous.
- Interest in sport/team environments is advantageous.
Key Skills & Competencies
- Sales Execution: Strong inbound conversion ability with a consultative approach.
- Operational Precision: High attention to detail in order handling and admin.
- Communication: Clear, structured communication across internal teams and customers.
- Commercial Awareness: Understanding of pricing, margins, and upselling opportunities.
- Time Management: Ability to manage high enquiry volumes and competing priorities.
- Systems Proficiency: CRM, ERP/order systems, and Microsoft Office (especially Excel).
WHAT YOU'LL GET
- Health & Wellbeing – Workouts, Run Club, Nature Trail, Wellness Allowances, Gym Memberships, On-Site Gym (Coming Soon!), Golf Memberships & Mental Health Support
- 29 Days Annual Leave (Including Bank Holidays) - Increases with Length of Service
- Flexible Working Hours
- Social Events – Busy Schedule of Parties, Sports Tournaments, Charity Events & Lots More!
- Table Tennis, Pool Tables & Sports Equipment in the Office
- Additional Benefits Available - Help to Buy Scheme, Cycle to Work Scheme, Discounted Travel Schemes & Lots More!
- Product Discount on Net World Sports & Affiliate Partner Products
- Subsidised On-Site Bistro - Serving Freshly Prepared Food Every Day for Breakfast & Lunch
- Employee Recognition - Bonus & Commission Schemes and Performance, Length of Service & Life Event Rewards
- Employee Support - Saving Schemes, Legal & Financial Advice, Parental Guidance
OUR VALUES
- Go above and beyond: Get stuck in and show your passion!
- Ideas over hierarchy: If you have an idea, speak up! It doesn’t matter what role you’re in, we want everyone to shout about ways the business can develop and improve.
- Be bold, move fast: We value speed; we make fast decisions, trust our guts and get things done as efficiently as possible.
- Keep it simple: Don’t over-complicate it!
- Results driven: We embrace results that drive positive change, even if it means occasional failure. Mistakes are valuable as long as we learn from them and avoid repeating them.
- Growth: We’re a fast-growing business and we want our staff to grow with us.
CONTACT
Gareth Davies (Recruitment Specialist) / careers@networldsports.com / 07979 815630
Teamwear Sales Executive employer: Net World Sports, Ltd.
Contact Detail:
Net World Sports, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Teamwear Sales Executive
✨Tip Number 1
Get to know the company inside out! Research Net World Sports, their products, and their values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Think about how you’d explain your experience and skills in relation to the Teamwear Sales Executive role. Keep it concise but impactful—show them why you’re the perfect fit!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it shows you’re genuinely interested!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds!
We think you need these skills to ace Teamwear Sales Executive
Some tips for your application 🫡
Show Your Passion for Teamwear: When you're writing your application, let your enthusiasm for teamwear and sports shine through! We love candidates who are genuinely excited about what we do, so don’t hold back on sharing your passion.
Tailor Your Application: Make sure to customise your application to highlight relevant experience in sales or customer service, especially if it’s in sportswear or B2B. We want to see how your skills align with the role, so be specific!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Net World Sports, Ltd.
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the teamwear products offered by the company. Understand the different options for customisation, sizing, and pricing structures. This will help you demonstrate your consultative selling skills and show that you can guide customers effectively.
✨Showcase Your Organisational Skills
Since this role requires high attention to detail and strong administrative discipline, be prepared to discuss how you manage multiple tasks and maintain accuracy in order processing. Bring examples of how you've successfully handled complex orders or managed competing priorities in previous roles.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing how you would handle customer enquiries. Use structured communication to explain how you would liaise between different departments to ensure seamless order fulfilment. This will highlight your ability to be the 'control tower' for teamwear sales.
✨Demonstrate Your Passion for Sports
Since an interest in sports and team environments is advantageous, be ready to share your personal experiences with sports. Whether it’s playing, coaching, or simply being a fan, showing your enthusiasm can help you connect with the interviewers and align with the company culture.