At a Glance
- Tasks: Lead the dispatch team, ensuring smooth daily operations and meeting KPIs.
- Company: Join Net World Sports, a fast-growing sports equipment retailer with ambitious goals.
- Benefits: Enjoy competitive pay, wellness perks, social events, and product discounts.
- Why this job: Be part of a dynamic team that values innovation, growth, and operational excellence.
- Qualifications: Experience in high-volume dispatch operations and strong leadership skills required.
- Other info: Work in a modern facility with a focus on technology and employee development.
The predicted salary is between 36000 - 60000 £ per year.
Join Net World Sports on our mission to become the world’s leading sports equipment retailer. Nothing excites us more than finding hungry, talented individuals and unleashing them in a team capable of achieving incredible things.
THE ROLE:
As Dispatch Manager, you’ll be responsible for ensuring daily outbound operations run smoothly and efficiently. You will lead and develop your team to meet strict KPIs while maintaining the highest standards of accuracy, safety, and service. Working closely with planning, transport, and client services teams, you\’ll ensure operational readiness and peak performance across all dispatch lanes.
WHAT YOU\’LL DO:
- Lead and manage the dispatch function, overseeing a large team across multiple shifts.
- Monitor and improve outbound performance to meet or exceed service level agreements.
- Ensure full compliance with health & safety, quality, and security standards.
- Work with internal stakeholders to plan for volume spikes, seasonal peaks, and client launches.
- Develop and implement continuous improvement initiatives to drive efficiency and reduce error rates.
- Coach, mentor, and develop supervisors and team leaders to build a high-performance culture.
- Own key metrics such as dispatch accuracy, cut-off adherence, and late consignment reduction.
WHAT YOU\’LL BRING:
- Proven experience in a fast-moving, high-volume warehouse or eCommerce dispatch operation.
- Strong leadership skills with the ability to inspire and manage large, diverse teams.
- Data-driven decision-maker with strong understanding of WMS, scan-based workflows, and carrier integrations.
- Proactive, solutions-focused mindset with a passion for delivering operational excellence.
- Flexible and calm under pressure, especially during peak periods.
- Strong communication and interpersonal skills.
WHAT YOU\’LL GET:
- Be part of a growing and forward-thinking business with ambitious plans.
- Work in a modern, automated facility with investment in technology and people.
- Competitive salary and benefits package.
- Opportunities for progression in a business that values leadership, innovation, and performance.
- Health & Wellbeing – Workouts, Run Club, Nature Trail, Wellness Allowances, Gym Memberships, On-Site Gym (Coming Soon!), Golf Memberships & Mental Health Support
- Social Events – Busy Schedule of Parties, Sports Tournaments, Charity Events & Lots More!
- Table Tennis, Pool Tables & Sports Equipment in the Office
- Additional Benefits Available – Vitality Private Health Insurance, Help to Buy Scheme, Cycle to Work Scheme, Discounted Travel Schemes & Lots More!
- Product Discount on Net World Sports & Affiliate Partner Products
- Subsidised On-Site Bistro – Serving Freshly Prepared Food Every Day for Breakfast & Lunch
- Employee Recognition – Bonus & Commission Schemes and Performance, Length of Service & Life Event Rewards
- Employee Support – Saving Schemes, Legal & Financial Advice, Parental Guidance
OUR VALUES:
- Go above and beyond: Get stuck in and show your passion!
- Ideas over hierarchy: If you have an idea, speak up! It doesn’t matter what role you’re in, we want everyone to shout about ways the business can develop and improve
- Be bold, move fast: We value speed; we make fast decisions, trust our guts and get things done as efficiently as possible
- Keep it simple: Don’t over-complicate it!
- Results driven: We embrace results that drive positive change, even if it means occasional failure. Mistakes are valuable as long as we learn from them and avoid repeating them
- Growth: We’re a fast-growing business and we want our staff to grow with us
CONTACT:
Gareth Davies (Recruitment Specialist) / [emailprotected] / 07979 815630 / linkedin.com/in/garethdanieldavies
I have read and understood the terms regarding the processing of my personal information by Net World Sports Ltd.
By contacting us you agree to the website terms and conditions and our privacy notice.
In order for Net World Sports to operate our recruitment system, we will collect and store the personal information submitted directly from you to us via our careers page. We give you the option of submitting your CV via our website, either to apply for a specific advertised job or for consideration of positions as they come up in the future. Your CV will be stored in our secure server and will be accessible by our Net World Sports HR department. Our main reasons for collecting your personal information are to support your application and to comply with our own legal obligations.
How we use your information
Your information will be used to facilitate the application and recruitment process which can include:
Assessing your skills, qualifications and interests against our career opportunities
Verifying your information and carrying out reference checks if you are offered a job
Communicating with you about the recruitment process and/or your application
Updating you on new roles/opportunities within the business (if requested)
How we retain your information
Once you have submitted a CV to us, we will retain your information for a period after your application. We retain this information for a number of reasons, including potential legal challenges in respect of a recruitment decision, to consider you for current or future roles, and to help us improve and develop our recruitment process.
If you do not wish for us to retain your information for consideration for other roles, or want us to update it, please contact [emailprotected] . Please note that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
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Dispatch Manager employer: Net World Sports, Ltd.
Contact Detail:
Net World Sports, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatch Manager
✨Tip Number 1
Familiarise yourself with the latest trends in warehouse management systems (WMS) and scan-based workflows. Understanding these technologies will not only help you during the interview but also demonstrate your proactive approach to operational excellence.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed large teams in high-pressure environments. Be ready to discuss specific situations where you inspired your team to meet or exceed KPIs.
✨Tip Number 3
Research Net World Sports' values and culture thoroughly. Be prepared to discuss how your personal values align with theirs, especially around being results-driven and embracing growth, as this will resonate well with the hiring team.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace Dispatch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in dispatch management, particularly in fast-paced environments. Emphasise your leadership skills and any specific achievements related to KPIs and operational efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sports and your understanding of the role. Mention how your proactive mindset and data-driven decision-making can contribute to Net World Sports' mission.
Highlight Relevant Skills: In your application, clearly outline your experience with warehouse management systems (WMS) and your ability to manage large teams. Use specific examples to demonstrate your problem-solving skills and ability to work under pressure.
Showcase Continuous Improvement Initiatives: Discuss any past initiatives you've led that improved efficiency or reduced error rates in previous roles. This aligns well with the company's focus on operational excellence and growth.
How to prepare for a job interview at Net World Sports, Ltd.
✨Show Your Leadership Skills
As a Dispatch Manager, you'll need to demonstrate strong leadership abilities. Be prepared to share examples of how you've successfully led teams in the past, particularly in high-pressure environments. Highlight your experience in coaching and mentoring others to build a high-performance culture.
✨Understand the Metrics
Familiarise yourself with key performance indicators relevant to dispatch operations, such as dispatch accuracy and cut-off adherence. During the interview, discuss how you have used data-driven decision-making in previous roles to improve operational efficiency and reduce error rates.
✨Emphasise Your Problem-Solving Skills
The role requires a proactive, solutions-focused mindset. Prepare to discuss specific challenges you've faced in previous positions and how you overcame them. This will showcase your ability to think on your feet and maintain calm under pressure, especially during peak periods.
✨Align with Company Values
Net World Sports values innovation, speed, and results-driven approaches. Research these values and think about how your personal work ethic aligns with them. Be ready to provide examples of how you've gone above and beyond in your previous roles or how you've contributed to positive change in your workplace.