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- Tasks: Join our team to deploy and support software on AWS using Terraform and Ansible.
- Company: Be part of a leading content analytics group focused on cloud technologies.
- Benefits: Enjoy a hybrid work environment and excellent compensation with professional development support.
- Why this job: Grow your skills in cutting-edge tech while collaborating in a dynamic, supportive team.
- Qualifications: 2+ years in technical support, Linux proficiency, and a proactive problem-solving attitude required.
- Other info: Opportunities for AWS certifications and participation in a 24/7 on-call support rota.
The predicted salary is between 28800 - 43200 £ per year.
Job Title: Junior Cloud Operations Engineer Location: Glasgow, Hybrid Package: Excellent package on offer About Us An exciting opportunity has arisen within the Cloud Operations Team of a leading content analytics group. We are seeking a Junior Cloud Operations Engineer to join our dynamic team. This role offers the chance to work on cutting-edge cloud technologies, helping to deploy, maintain, and support our software solutions on both our own and our customers’ AWS infrastructure . Key Responsibilities Software Deployment: Set up and deploy our software in AWS cloud environments using Terraform and Ansible . Incident Management: Triage, review, and escalate customer alerts, incidents, and service requests to ensure timely resolution. Service Level Management: Ensure all alerts, incidents, and service requests are resolved within agreed SLAs . Knowledge Base Development: Create and maintain troubleshooting articles for alerts, incidents, and service requests. Collaboration: Work closely with internal teams to ensure seamless support for our products and services. Continuous Learning: Develop your skills in our product software, AWS technologies, Terraform, and Ansible. Progress through an approved learning pathway to achieve AWS Foundation and Associate-level certifications . Essential Skills and Experience Technical Support Experience: At least 2+ years of experience in frontline technical support or an equivalent role. Operational Support: Willingness to participate in a 24/7 on-call support rota . Linux Proficiency: Familiarity with Linux command-line utilities such as grep , sed , awk , and top . Problem-Solving Attitude: A proactive, can-do mindset with a strong desire to learn and grow within the team. Attention to Detail: Excellent attention to detail with strong organizational skills. Communication Skills: Strong written and verbal communication skills. Team Player: Collaborative with excellent teamwork skills. What We Offer A hybrid working environment based in Glasgow . An excellent compensation package. Opportunities to work with cutting-edge technologies. Support for your professional development, including AWS certifications . If you are passionate about cloud technologies and want to grow your career in a supportive and innovative environment, we would love to hear from you!
Cloud Engineer employer: Net Talent
Contact Detail:
Net Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Engineer
✨Tip Number 1
Familiarize yourself with AWS services and tools, especially Terraform and Ansible. Having hands-on experience or projects showcasing your skills in these technologies will make you stand out during the interview process.
✨Tip Number 2
Brush up on your Linux command-line skills. Since the role requires familiarity with utilities like grep, sed, awk, and top, being able to demonstrate your proficiency in these areas can give you an edge.
✨Tip Number 3
Prepare to discuss your experience in incident management and technical support. Be ready to share specific examples of how you've triaged incidents and resolved customer issues in a timely manner.
✨Tip Number 4
Show your enthusiasm for continuous learning. Highlight any relevant certifications or courses you've completed, especially those related to AWS, as this aligns perfectly with our commitment to professional development.
We think you need these skills to ace Cloud Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical support and cloud technologies. Emphasize any familiarity with AWS, Terraform, and Ansible, as well as your problem-solving skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for cloud technologies and your desire to grow within the team. Mention specific experiences that demonstrate your attention to detail and teamwork skills.
Highlight Continuous Learning: In your application, express your commitment to continuous learning and professional development. Mention any relevant certifications or courses you are pursuing, especially related to AWS.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples in your application of how you've effectively communicated in previous positions, whether in writing or verbally.
How to prepare for a job interview at Net Talent
✨Show Your Technical Skills
Be prepared to discuss your experience with AWS, Terraform, and Ansible. Highlight specific projects where you deployed software in cloud environments, as this will demonstrate your hands-on knowledge.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've triaged incidents or resolved technical issues in the past. This will showcase your proactive mindset and ability to handle challenges effectively.
✨Emphasize Team Collaboration
Since the role requires working closely with internal teams, share experiences that illustrate your teamwork skills. Discuss how you’ve collaborated on projects or supported colleagues in achieving common goals.
✨Express Your Willingness to Learn
Talk about your commitment to continuous learning, especially regarding AWS certifications. Mention any relevant courses or training you’ve undertaken, and express enthusiasm for further development in cloud technologies.
