At a Glance
- Tasks: Commission and configure building management systems while troubleshooting and providing customer support.
- Company: Join a global leader in HVAC and energy management solutions with a focus on innovation.
- Benefits: Competitive salary, company van, private healthcare, and excellent career progression.
- Other info: Enjoy ongoing training and development opportunities in a dynamic engineering team.
- Why this job: Make a real impact in a fast-paced environment while working with cutting-edge technologies.
- Qualifications: Experience in HVAC or building management systems, strong troubleshooting skills, and excellent customer service.
The predicted salary is between 40500 - 49500 £ per year.
Your Company: An exciting opportunity has become available within a global leader in HVAC, building automation and energy management solutions. Supporting customers across the commercial, healthcare, manufacturing, education and office sectors, the organisation is recognised for delivering innovative technologies and exceptional service standards. As part of its continued growth, the company is looking to appoint a Controls Technician to join its field-based engineering team. This is an excellent opportunity for a technically skilled individual with experience in building controls, automation systems or HVAC technologies who enjoys working directly with customers and delivering complex projects from commissioning through to ongoing support.
Your Roles & Responsibilities:
- Commissioning, programming and configuring building management and HVAC control systems
- Setting up system graphics, communications links and control strategies in line with project requirements
- Carrying out end-to-end testing, troubleshooting and fault-finding activities on customer sites
- Validating sequences of operation and completing point-to-point verification checks
- Producing commissioning documentation and project close-out records
- Acting as the primary customer contact for assigned projects, providing technical support and ensuring customer satisfaction
- Diagnosing and resolving faults across control systems, equipment and associated HVAC infrastructure
- Utilising specialist software, diagnostic tools and engineering drawings to commission and repair systems
- Maintaining and developing technical knowledge across control systems and related technologies
- Collaborating closely with Service Desk, Sales and Operations teams to ensure effective project delivery and customer support
- Producing service reports and documentation relating to completed and invoiced work orders
- Building and maintaining strong customer relationships through exceptional service delivery
- Communicating effectively with Service Managers, Field Service Engineers, Senior Technicians and customers regarding project updates and technical solutions
- Supporting continuous improvement initiatives by identifying opportunities to enhance processes and service delivery
- Ensuring the highest standards of health, safety and compliance are maintained at all times
- Taking responsibility for company-issued tools, equipment and assets, ensuring their maintenance and accountability
- Participating in an on-call rota, including standby cover, weekend working and bank holiday call-outs as required
- Travelling to customer sites across the region, including occasional overnight stays where necessary
What You Will Need to Apply:
- Previous experience within a field-based controls, automation, HVAC or building management systems environment
- Strong commissioning, fault-finding and troubleshooting expertise
- Ability to interpret technical drawings, engineering specifications and control strategies
- Experience working with building management systems (BMS), HVAC controls or direct digital control systems would be highly advantageous
- Excellent customer service and communication skills
- Ability to build strong relationships with customers while working effectively alongside internal stakeholders
- Comfortable working independently, managing multiple priorities and delivering technical solutions to a high standard with minimal supervision
- Strong analytical and problem-solving skills
- Proficiency in diagnostic software and Microsoft Office applications
- Experience within manufacturing environments would be advantageous, although not essential
- Must hold a valid UK driving licence and have the right to work within the UK
- Prepared to participate in a planned call-out and standby rota
- Proactive, technically capable and customer-focused
- Passion for delivering outstanding service and supporting customers' operational requirements
What You Will Get in Return:
- A competitive salary package
- A fully equipped company van
- A comprehensive package including pension, private healthcare, life assurance, wellbeing support programmes and a range of additional employee benefits
- Opportunity to work within a fast-paced and innovative engineering environment
- Support a diverse customer base across multiple sectors while gaining exposure to the latest building automation and HVAC technologies
- Structured induction programme, ongoing technical training and development
- Access to specialist support teams and excellent long-term career progression opportunities
- Key position where you can make a direct contribution to business success while continuing to develop your technical expertise and advance your career
To express interest in this role and have a confidential chat, please reach out to: Kirsten Davison - Senior Talent Acquisition Specialist
Controls Technician in Thame employer: NET Recruit Careers
As a Senior Service Engineer at our Eastleigh-based communications and technology company, you will thrive in a dynamic work culture that values innovation and collaboration. We offer competitive benefits, including ongoing training and development opportunities, ensuring your professional growth while working on exciting projects for a diverse clientele. Join us to be part of a team that not only supports your career aspirations but also engages in meaningful work that impacts large-scale events and enhances communication solutions.
