NET-A-PORTER is seeking an Incident and Bug Manager based in London to own live site incident triage and cross-functional coordination.
You will translate complex technical incidents into business-friendly updates, drive root cause analyses, and ensure timely remediation with Product and Engineering. The role supports Site Trading Management with a focus on maintaining uptime and optimal customer experience.
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Incident & Bug Lead — E‑commerce Site Reliability in London employer: NET-A-PORTER
NET-A-PORTER is an exceptional employer, offering a dynamic work culture that values collaboration and excellence in customer service. Located in Charlton, London, this role not only provides a hybrid working environment but also fosters professional growth through training and development opportunities, making it an ideal place for those passionate about luxury sales and customer care.
