NET-A-PORTER is seeking an Incident and Bug Manager to join our London office. You will own live site defect triage, translate technical incidents into clear business updates, and lead real-time incident channels across cross-functional teams.
You will prioritize fixes based on trading impact and oversee post-incident RCAs to drive long-term remediation with Product and Engineering. The role requires strong written and verbal communication, the ability to perform under pressure, and deep
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London-Based Live Site Incident & Bug Manager employer: NET-A-PORTER
NET-A-PORTER is an exceptional employer, offering a dynamic work culture that values collaboration and excellence in customer service. Located in Charlton, London, this role not only provides a hybrid working environment but also fosters professional growth through training and development opportunities, making it an ideal place for those passionate about luxury sales and customer care.
