NET-A-PORTER is seeking an Incident and Bug Manager to join our London team. You will own live site defect triage, translate complex incidents for business stakeholders, and lead real-time incident channels to coordinate rapid resolutions.
You will assess impact against trading metrics, drive post-incident RCAs, and communicate robust workarounds while engineering fixes are implemented. The role requires strong ecommerce incident management experience, exceptional communication skills, and the
#J-18808-Ljbffr
Live Site Incident & Bug Lead employer: NET-A-PORTER
NET-A-PORTER is an exceptional employer, offering a dynamic work culture that values collaboration and excellence in customer service. Located in Charlton, London, this role not only provides a hybrid working environment but also fosters professional growth through training and development opportunities, making it an ideal place for those passionate about luxury sales and customer care.
