NET-A-PORTER, based in London, is seeking an Incident and Bug Manager to own live site defect triage, translate complex incidents for business updates, and lead real-time incident channels with cross-functional teams. The role focuses on reducing downtime and protecting revenue through clear communication and rapid remediation.
The position requires experience in ecommerce incident management, strong communication, and the ability to work in a hybrid London office with occasional on-call
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E-commerce Live Site Incident & Bug Lead employer: NET-A-PORTER
NET-A-PORTER is an exceptional employer, offering a dynamic work culture that values collaboration and excellence in customer service. Located in Charlton, London, this role not only provides a hybrid working environment but also fosters professional growth through training and development opportunities, making it an ideal place for those passionate about luxury sales and customer care.
