Head of Integrated Planning

We are seeking a Head of Integrated Planning to join our newly formed Brand, Marketing, Creative and Communications team.

The role holder will use deep knowledge of brand, comms and marketing channel planning to develop a new integrated planning process across paid, owned, shared and earned channels, working collaboratively with others. They will ensure all elements of the plan work together to deliver greater impact.

This role will be responsible for connecting the dots, harnessing insight in order to develop annual plans that bring our member and B2B marketing, brand, external comms and creative activity together in a way that ensures the total is greater than the sum of the parts.

They will lead and deliver our overall reporting framework, collaborating with our DACI team to review performance and work with the relevant teams to propose in-flight pivots or improvements.

They will also support the marketing operational requirements of the teams, ensuring we have clear integration with our scheme administration partner, TCS, and working in a matrix approach with relevant team members to ensure requirements are aligned and clear.

They will also feed into our ongoing requirements for our future Martech stack and oversee our brand, marketing, comms and creative agency ecosystem, working with other team leads to ensure our agencies are fit for purpose and delivering excellent results.

We are open to discussing working patterns.

We welcome all internal applicants to apply for our roles, regardless of your current working pattern or hours. We will aim to accommodate your request and match your current working arrangements.

Don’t worry if you think you don’t have all the key skills, it might be worth taking the few minutes to apply as we’re good at spotting potential and offer a generous training budget.

Reward and recognition

• A discretionary bonus scheme
• Reward and recognition scheme
• Enhanced auto enrolled pension – your contributions start at the default 5% while ours are higher at 8%. If you up your contributions to 6% we raise ours to 9%. If you contribute 7% or more we’ll contribute 10%.
• Income protection scheme – is an insurance benefit that provides you with income if you cannot work due to illness or incapacity.

To make the most out of hybrid working, we’ve introduced different ways of working, which include (subject to role requirements):

• hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once – twice a week, or more, as required)
• reduce or vary working hours
• reduce or vary the days worked
• work compressed hours
• job share

Directorate/Department Overview

The Nest Experience directorate is responsible for developing and evolving the propositions for our customers, for the service and experience that they enjoy and working with our delivery partners to ensure their data and assets are kept safe. This includes:

• Definition of our customer strategies
• Developing, maintaining and evolving our customer value propositions
• The brand and marketing of Nest to our customers
• The design of the service experience our customers enjoy across all channels

Organisational Overview

Nest is an award-winning workplace pension scheme, the largest in the country.

Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you’d expect to find in a thriving business. We’re committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment.

Diversity, Equity and Inclusion

Everyone is welcome to apply for our roles and we particularly encourage applications from Black, Asian and minority ethnicity, LGBTQ+, and disabled candidates. We are determined to ensure that no applicant or employee receives less favourable treatment because of their age, belief, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, socio-economic background, sex, sexual orientation, religion or race or any other legally protected status.

Nest is a Disability Confident Leader, which is the highest level of the Disability Confident Scheme. If you have a disability, declare that you’re applying through the scheme and meet the minimum criteria for this role, we aim to invite you to an interview. However, there may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.

Please note that this advert may close early if we receive a sufficient number of satisfactory applications.

If you have any difficulty in sending your application or need the application pack in an alternative format, or you require any reasonable adjustments please contact:

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