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- Tasks: Lead the design of exceptional customer experiences through innovative service design.
- Company: A top financial services provider focused on enhancing customer satisfaction.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in customer experiences with your design expertise.
- Qualifications: Proven experience in service design and proficiency in Figma and Adobe XD.
- Other info: Collaborative environment with diverse teams and a focus on strategic innovation.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial services provider seeks a Service Design Lead to enhance end-to-end customer experiences. This role emphasizes human-centred design, strategic innovation, and collaboration across diverse teams to create effective, user-centered solutions.
The ideal candidate will have significant experience in service design, a portfolio showcasing measurable outcomes, and a strong grasp of design tools like Figma and Adobe XD.
The position is primarily hybrid, combining office and remote work.
Strategic Service Design Lead in England employer: Nestpensions
Contact Detail:
Nestpensions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Service Design Lead in England
✨Tip Number 1
Network like a pro! Reach out to people in the financial services sector, especially those involved in service design. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your portfolio! Make sure it highlights your best work in service design and showcases measurable outcomes. We want to see how you’ve made a difference in previous roles.
✨Tip Number 3
Prepare for interviews by practising common questions related to human-centred design and strategic innovation. We recommend using mock interviews with friends or mentors to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Strategic Service Design Lead in England
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your significant experience in service design. We want to see a portfolio that showcases measurable outcomes, so don’t hold back on those impressive projects you've worked on!
Emphasise Human-Centred Design: Since this role is all about enhancing customer experiences, let’s see how you’ve applied human-centred design principles in your past work. Share specific examples that demonstrate your approach and impact.
Familiarity with Design Tools: We’re keen on candidates who are comfortable with design tools like Figma and Adobe XD. Mention any relevant projects where you’ve used these tools to create effective, user-centered solutions.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Nestpensions
✨Showcase Your Portfolio
Make sure to bring a well-organised portfolio that highlights your best service design projects. Focus on measurable outcomes and the impact of your work, as this will demonstrate your ability to enhance customer experiences effectively.
✨Understand Human-Centred Design
Brush up on human-centred design principles before the interview. Be ready to discuss how you've applied these principles in past projects and how they can be leveraged to create user-centered solutions in the financial services sector.
✨Familiarise Yourself with Design Tools
Since the role requires proficiency in tools like Figma and Adobe XD, ensure you’re comfortable discussing your experience with these platforms. You might even want to prepare examples of how you've used them to drive innovation in your designs.
✨Emphasise Collaboration Skills
This position involves working across diverse teams, so be prepared to share examples of successful collaborations. Highlight how you’ve worked with different stakeholders to achieve strategic goals and improve service delivery.
