At a Glance
- Tasks: Support D2C coffee operations, ensuring customer satisfaction and performance delivery.
- Company: Join Nestlé, a leader in the food and beverage industry with a focus on diversity.
- Benefits: Enjoy a competitive salary, generous holiday, and personal development opportunities.
- Other info: Embrace a culture of inclusion and growth with excellent career prospects.
- Why this job: Make an impact in a dynamic role while working with a supportive team.
- Qualifications: Strong communication skills and experience in sales support or operations required.
The predicted salary is between 31000 - 31000 £ per year.
D2C Coffee Operations Support Location: Field Based - Southampton Area
Salary £31,000 dependent upon experience + business needs car
Business Area: Nestlé Professional
Benefits:
- Potential, discretionary annual bonus
- 12 flexible days on top of 25 days annual holiday entitlement pro rata
- A focus on personal development and growth
- Generous pension scheme
- 2 paid volunteering days
Position Summary:
- Channel Sales
- Act on audit findings, customer feedback and execution gaps
- Verify and coach correct cleaning routines at customer level; monitor repeat non-compliance and intervene where required.
- Support uptime through basic troubleshooting and effective escalation
- Ensure all field activity is reported accurately and on time through Project MORE systems; using data to identify performance trends and improvement opportunities
- Liaise with any other internal and external stakeholders that support or impact on performance delivery
Your ingredients for success:
- Excellent interpersonal and communication skills
- Previous experience in a sales support or operations role
- Results-oriented with a proven track record for consistently exceeding business objectives
- Strong organisational skills, highly motivated with a positive attitude
- The ability to build and maintain strong internal and external relationships
- Experience contributing to cross-functional teams and managing senior stakeholders
- The ability to deal with ambiguity and to work autonomously as well as part of a team
- Experience of delivering consistent performance through others
- Excellent presentation skills with the ability to influence and persuade
- Problem-solving and planning skills, able to work under pressure to manage a fluctuating workload
- Full, UK driving license and willingness to travel to key customer locations in the Southampton area
What You Need To Know:
- Advert posting date: 27/07/2026
- Advert closing date: 10/08/2026
At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process. We take pride in championing inclusion and diversity.
To find out more about Nestlé's commitment to DEI: Nestlé's Commitment to a Diverse and Inclusive Workplace
To find out more about your recruitment journey with Nestlé: Recruitment Journey | Nestlé UK
Direct To Consumer Partner Support: Southampton Area in Hampshire employer: Nestlé
Nestlé in the UK is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration. With flexible hybrid working arrangements, employees enjoy a healthy work-life balance while having access to extensive growth opportunities in the rapidly evolving field of digital commerce. Joining Nestlé means being part of a forward-thinking team that values data-driven decision-making and empowers its members to make a meaningful impact on the business.
