At a Glance
- Tasks: Support D2C coffee operations and enhance customer experiences across Scotland.
- Company: Join Nestlé, a leader in the food and beverage industry with a focus on diversity.
- Benefits: Enjoy a competitive salary, flexible holidays, and generous pension scheme.
- Other info: Flexible working options available; we value your work-life balance.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and experience in sales support or operations required.
The predicted salary is between 31000 - 31000 £ per year.
D2C Coffee Operations Support Location: Field Based - Scotland: ideal base Glasgow
Salary £31,000 dependent upon experience + business needs car
Some Of Our Other Fantastic Benefits:
- Potential, discretionary annual bonus
- Generous pension scheme
- 12 flexible days on top of 25 days annual holiday entitlement pro rata
- 2 paid volunteering days
- A focus on personal development and growth
Although this is a full time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discussing individuals' flexible working needs, don't let this stop you from applying.
Position Summary:
- Channel Sales
- Act on audit findings, customer feedback and execution gaps
- Verify and coach correct cleaning routines at customer level; monitor repeat non‑compliance and intervene where required.
- Support uptime through basic troubleshooting and effective escalation
- Ensure all field activity is reported accurately and on time through Project MORE systems; using data to identify performance trends and improvement opportunities
- Liaise with any other internal and external stakeholders that support or impact on performance delivery
Your ingredients for success:
- Excellent interpersonal and communication skills
- Previous experience in a sales support or operations role
- Results-oriented with a proven track record for consistently exceeding business objectives
- Strong organisational skills, highly motivated with a positive attitude
- The ability to build and maintain strong internal and external relationships
- Experience contributing to cross‑functional teams and managing senior stakeholders
- The ability to deal with ambiguity and to work autonomously as well as part of a team
- Experience of delivering consistent performance through others
- Excellent presentation skills with the ability to influence and persuade
- Problem‑solving and planning skills and able to work under pressure to manage a fluctuating workload
- Full, UK driving license and be willing to travel to key customer locations in Scotland
What You Need To Know:
- Advert posting date: 27/07/2026
- Advert closing date: 10/08/2026
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application.
At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process. We take pride in championing inclusion and diversity.
To find out more about Nestle’s commitment to DEI: Nestlé's Commitment to a Diverse and Inclusive Workplace
To find out more about your recruitment journey with Nestle: Recruitment Journey | Nestlé UK
Direct To Consumer Partner Support - Scotland / Glasgow in Edinburgh employer: Nestlé
Nestlé in the UK is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration. With flexible hybrid working arrangements, employees enjoy a healthy work-life balance while having access to extensive growth opportunities in the rapidly evolving field of digital commerce. Joining Nestlé means being part of a forward-thinking team that values data-driven decision-making and empowers its members to make a meaningful impact on the business.
