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For Companies At a Glance
- Tasks: Lead digital commerce strategies with major retailers like Amazon and eBay.
- Company: Join Nestlé, a global leader in food and beverage with a focus on innovation.
- Benefits: Enjoy flexible working, competitive salary, bonus schemes, and extensive development opportunities.
- Why this job: Make a real impact in the fast-paced world of digital commerce.
- Qualifications: Sales experience, strong negotiation skills, and a passion for eCommerce.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Digital Commerce National Account Manager
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Digital Commerce National Account Manager: 12 Month Fixed Term Contract/Permenant
Location: Flexible across either our York or Gatwick offices (Hybrid working – approx. 2 flexible days a week in one of our fantastic offices)
12 flexible days in addition to holiday entitlement + other fantastic benefits
Championing diversity and inclusion is important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.
Position Summary
What can you expect from a career in the Nestlé Sales Team? Every day and Everywhere, we are building a Sales community of unique people that thrive together, make a positive difference and deliver market leading results.
We have a fantastic opportunity for a Digital Commerce National Account Manager- Pureplay to join our Nestlé Sales Team. The role will be across our core Nestlé Categories, Food, Nutrition, Coffee and Confectionery and managing key customers, such as Amazon, Ocado, eBay and Deliveroo.
This is a pivotal role within the team, designed to accelerate Nestlé’s presence across our key categories and deliver exceptionally high growth targets across complex but strategically important customers to Nestlé globally. You will manage a wide range of stakeholders internally across Zone Europe and in-market(UK), plus externally with a range of buyers at varying levels.
Responsibilities
- Own and lead the commercial plans with key customers, setting Joint Business Plans (JBPs) that drive growth.
- Direct P&L accountability including forecasting, trade spend optimisation, commercial investment planning, sales revenue, market share and profits targets.
- Influence Internal stakeholders to secure investment, shape strategic direction and create the conditions for Nestlé’s plans to land.
- Lead customer management across key accounts, including ownership of Quarterly Business Reviews (QBRs), regular commercial meetings and resolution of operational matters such as orders and invoicing.
- Ensure all day-to-day account issues are dealt with effectively and efficiently with a customer centric approach.
- Build and nurture external relationships with new and existing digital-first customers, proactively identifying opportunities to scale and innovate.
- Act as a thought leader across Global, Zone Europe and Nestle in the Market communities, sharing best practices and shaping future thinking in Digital Commerce.
What Will Make You Successful
To be successful, you’ll already have fantastic sales experience under your belt, ideally operating as a National Account Manager with a blend of sales and category experience. You will be tenacious, results-focused and thrive in a fast-paced, high-energy setting with your passion for driving commercial growth in digital-first environments. You’ll demonstrate commercial acumen and the ability to influence across all levels—internally and externally. You will also be confident in managing Joint Business Plans (JBPs), owning P&L accountability and navigating complex customer relationships. A genuine passion for eCommerce and digital innovation, with the agility to adapt to an evolving landscape, is key.
- Strong negotiation and presentation skills, with the ability to lead multi-faceted negotiations and secure investment.
- Experience managing customer relationships end-to-end, including Quarterly Business Reviews, forecasting, order and invoice resolution, and investment planning.
- Proven ability to convert performance metrics and insights into commercial growth actions.
- Excellent relationship-building skills to proactively connect across Nestlé in the Market (NiM), Zone Europe and Global teams.
- Ability to manage multiple customers and projects simultaneously with strong time management and organisational skills.
- Attention to detail and comfort with Excel and numbers to build robust business cases.
- Curious mindset—willing to test, learn and pioneer new approaches.
- eCommerce experience is a plus.
Why Nestlé?
We are committed to diversity and inclusion, provide equality of opportunity, and support work-life balance through flexible working arrangements. The role offers a competitive salary and benefits package, bonus scheme, and extensive development opportunities through our eBusiness and Sales Academies.
What You Need To Know
We will be considering and interviewing candidates as they apply and may close the advertisement early if sufficient applicants are received. Job advert posting date 22/09/2025; closing date 06/10/2025.
We are an equal opportunity employer and encourage applicants from all backgrounds. If accommodations are needed during the application process, please let us know.
Find out more about our Diversity, Equity and Inclusion initiatives at Nestlé: Diversity, equity and inclusion | Nestlé (nestle.co.uk)
Be yourself, everyone else is taken!
Seniority level
- Associate
Employment type
- Full-time
Job function
- Industries
- Food and Beverage Services
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Digital Commerce National Account Manager employer: Nestlé
Contact Detail:
Nestlé Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Commerce National Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Nestlé on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Nestlé’s digital commerce strategies. Show us you’re not just another candidate; demonstrate your passion for eCommerce and how you can contribute to their growth.
✨Tip Number 3
Practice your negotiation skills! As a National Account Manager, you’ll need to showcase your ability to influence and secure investment. Role-play with a friend to nail those tough questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Digital Commerce National Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Digital Commerce National Account Manager role. Highlight your sales experience, especially in eCommerce, and showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for digital commerce and how your skills can drive growth at Nestlé. Be sure to mention specific experiences that demonstrate your ability to manage key accounts.
Showcase Your Commercial Acumen: In your application, emphasise your understanding of P&L accountability and Joint Business Plans (JBPs). Use examples from your past roles to illustrate how you've successfully navigated complex customer relationships and driven commercial success.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at Nestlé
✨Know Your Numbers
As a Digital Commerce National Account Manager, you'll need to be comfortable with P&L accountability and forecasting. Brush up on your financial metrics and be ready to discuss how you've used data to drive growth in previous roles. This will show your commercial acumen and ability to influence decisions.
✨Master the Joint Business Plans
Familiarise yourself with the concept of Joint Business Plans (JBPs) and be prepared to share examples of how you've successfully managed them in the past. Highlight your experience in setting strategic goals and driving results through collaboration with key customers.
✨Build Relationships Like a Pro
Relationship-building is crucial for this role. Think of specific instances where you've nurtured customer relationships or resolved operational issues effectively. Be ready to discuss your approach to maintaining strong connections with both internal stakeholders and external clients.
✨Show Your Passion for eCommerce
Nestlé is looking for someone who genuinely loves eCommerce and digital innovation. Prepare to talk about trends in the digital landscape and how you've adapted to changes in the market. Your enthusiasm will set you apart and demonstrate that you're the right fit for this fast-paced environment.
