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For Companies At a Glance
- Tasks: Develop and execute customer category plans to boost market share and growth.
- Company: Join Nestlé Coffee, a leader in the industry with a focus on innovation.
- Benefits: Attractive salary, potential bonuses, hybrid working, and fantastic benefits.
- Why this job: Make a real impact in a dynamic environment while building valuable relationships.
- Qualifications: Experience in category or sales, strong data analysis, and relationship-building skills.
- Other info: Embrace diversity and flexibility in a supportive workplace culture.
The predicted salary is between 42700 - 60000 £ per year.
Working as part of our Commercial Development Team within Nestlé Coffee, we have an exciting Customer Category Manager position available on a 12 month fixed term contract where you will be responsible for the development, management and execution of our Customer Category Plans for a number of retailers across Mults, Value Retailers & Wholesale & Convenience.
Responsibilities
- Develop tailor and deploy, at a Customer level, channel and category plans and point of purchase solutions, to deliver Nestlé market share growth and overall category growth, whilst ensuring impartiality with the customer.
- Build external relationships and act as the first point of contact for Buying/Merchandising Teams for any category questions, insight & recommendations.
- Execute and personalise Nestlé Category Strategy to meet retailer's needs and generate engagement and commitment.
- Execute the Category Drivers for the channel within your customer through delivery of the POP Vision, adjacency and flow recommendations to retailers at range reviews and throughout the year.
- Deliver best‑in‑class insight, engaging retailers with promotional insight to influence the effective use of promotions, and develop and implement best‑in‑class examples of latest online and in‑store executions.
- Deeply understand the role of the shopper within your customer.
- Lead the category agenda within the ICP process, ensuring internal plans are fit for purpose for our customers.
- Closely monitor industry and competitor activity, ensuring the strategic commercial vision is in line with market demands in a constantly changing, competitive environment.
Qualifications
- Category or sales experience, with a demonstrable record of success in delivering growth for Nestlé and its customers.
- Strong data analysis skills and the ability to draw key insights and recommend actions.
- Ability to build strong relationships internally and externally within matrix and multifunctional teams.
- Understanding of the importance of working in a customer‑centric way.
- Evidence of flexibility, agility and initiative to solve challenges rapidly and creatively.
- Love of learning, understanding 'why?' and the ability to share this both externally and internally in a compelling way.
At Nestlé, our values are rooted in respect. We embrace diversity and give everyone the chance to be the best they can be, encouraging people of all gender identities, ethnic backgrounds, people with disabilities, and members of the LGBT+ community to apply. We are committed to equal opportunity for all and may collect relevant data for monitoring purposes during the candidate registration process. Be yourself, everyone else is taken!
Position Snapshot
- £50,756 per year – estimated
- Contract: Fixed term contract up to 12 months
- Location: Gatwick – Hybrid working: minimum 2 days per week in our office
- Attractive salary + potential bonus + other fantastic benefits
Flexibility & Inclusion
We pride ourselves on flexible working arrangements and support employees to blend their work life and commitments. If you need any accommodation to participate fully in the application process, please let us know.
Customer Category Manager employer: Nestlé
Contact Detail:
Nestlé Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Category Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Nestlé. A friendly chat can open doors and give you insights that might just land you that Customer Category Manager role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Dive deep into Nestlé's products and their market strategies. Show us you understand the customer-centric approach and how you can contribute to their growth.
✨Tip Number 3
Practice your pitch! Be ready to explain how your past experiences align with the responsibilities of the role. We want to hear about your successes in category management and how you’ve built relationships with retailers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Nestlé team and contributing to our exciting projects.
We think you need these skills to ace Customer Category Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Category Manager role. Highlight your relevant experience in category management and sales, and show how you can contribute to Nestlé's growth.
Showcase Your Data Skills: Since strong data analysis skills are key for this position, include examples of how you've used data to drive insights and recommendations in your previous roles. We want to see your analytical side!
Demonstrate Relationship Building: This role involves building relationships with retailers, so share specific examples of how you've successfully engaged with clients or stakeholders in the past. Show us your people skills!
Be Yourself!: Nestlé values diversity and authenticity, so don’t hesitate to let your personality shine through in your application. We want to know who you are beyond your professional achievements!
How to prepare for a job interview at Nestlé
✨Know Your Customer Category
Before the interview, dive deep into understanding the customer category you'll be managing. Familiarise yourself with Nestlé's current strategies and how they align with market trends. This will help you speak confidently about how you can contribute to their growth.
✨Showcase Your Data Skills
Prepare to discuss your data analysis experience. Bring examples of how you've used data to drive insights and recommendations in previous roles. Being able to articulate this clearly will demonstrate your ability to deliver actionable insights for Nestlé.
✨Build Relationships Virtually
Since this role involves building external relationships, think of ways to showcase your interpersonal skills. Share examples of how you've successfully collaborated with teams or clients, especially in a hybrid or remote setting, to highlight your adaptability.
✨Embrace the 'Why?'
Nestlé values a love of learning and curiosity. Be prepared to discuss why you are passionate about the coffee category and how you approach problem-solving. This will show that you not only understand the role but are also eager to grow and innovate within it.