National Account Manager - up to 12 month fixed term contract in Crawley

NP is our Business-to-Business foodservice arm, specialising in the Out of Home solutions market. The unrivalled portfolio of NP includes food brands such as MAGGI and renowned coffee brands such as ‘We Proudly Serve’ STARBUCKS and NESCAFE. NP operates successfully in an enormous marketplace and is an ambitious growth driver for Nestlé. The team’s aim is to unlock category growth for NP and its partners, through its range of branded, creative food and beverage solutions.

We have an exciting opportunity for a National Account Manager to join our NP E-commerce sales team on a 9 to 12 month fixed term contract. As a National Account Manager, you will have full responsibility for the delivery of our value, volume and market share targets on Amazon, specifically within the Out of Home Food category. You will also support the Senior National Account Manager in accelerating the wider Out of Home business with Amazon, across Amazon.co.uk and Amazon Business, and be responsible for creating and executing a robust 3P multi-category strategy, ensuring we have the right partners, with the right ranges, on the right commercial terms, with full account management responsibility.

Responsibilities

• P&L management and accountability including sales revenue, trade spend, market share and profit targets
• Develop and agree customer-specific joint business plans (JBPs) to successfully achieve Nestlé’s and the customer’s commercial goals, across both Amazon and key 3P partners
• Build and develop effective relationships through an engaging and forward-thinking contact strategy, utilising different functional teams to deliver a best-in-class partnership
• Co-create and execute robust channel strategies, ensuring we have the tools we need to win in channels and customers for the long term
• Provide all required inputs for the Monthly Business Planning cycle
• Oversee and ensure Nestlé Category and Marketing initiative plans are executed by working in conjunction with Brand/Activation Managers and external agency partners
• Run promotional post-evaluation and optimisation throughout the year to drive ROI
• Ensure all day-to-day account issues are dealt with effectively and efficiently with a customer-centric approach
• Closely monitor industry and competitor activity, to ensure our strategic commercial vision is in line with market demands in a constantly changing, competitive environment

Qualifications

• Understand Amazon with previous experience of working with Amazon Vendor Central / AVS / AVN / Amazon Business / Amazon Advertising and strategic partners
• Understand the role of 3P sellers, the models they operate and both the opportunities and challenges they present for Nestlé Professional within the e-commerce channel
• Demonstrate strong digital capabilities, with experience in SEO, content optimisation, retail digital media and digital shelf, to ensure maximising visibility, traffic and conversion
• Be curious – diving into data, identifying the latest channel and customer trends or leveraging AI, moving at pace to bring recommendations to the business will be key
• Be courageous – not afraid to think differently and embrace new ideas, disrupting what we do in the right way to drive great results and change
• Demonstrate the ability to learn quickly and take ownership of your personal development journey

Benefits

• Potential, discretionary annual bonus
• Generous pension scheme
• 12 flexible days on top of 25 days annual holiday entitlement pro rata
• 2 paid volunteering days
• A focus on personal development and growth

Why Nestlé?

In the Nestlé Professional sales team, we are creating an environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come. We will actively encourage you to gain different experience in a wide range of roles. We want our people to have the breadth and depth of experience and as a result an unrivalled Sales career which could lead to senior roles both in the UK and across other markets. Supported by our industry-leading eBusiness and Sales Academies, you truly can achieve your full potential whatever that might mean for you.

EEO Statement

At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.