At a Glance
- Tasks: Support D2C coffee operations, ensuring machines run smoothly and stock counts are accurate.
- Company: Join Nestlé, a leader in out-of-home beverage solutions with renowned brands.
- Benefits: Enjoy a competitive salary, generous holiday, pension scheme, and personal development focus.
- Other info: Embrace diversity and inclusion in a dynamic work environment with growth opportunities.
- Why this job: Make an impact in the coffee industry while enjoying flexible working options.
- Qualifications: Strong organisational skills, relationship-building ability, and experience in cross-functional teams.
The predicted salary is between 31000 - 31000 £ per year.
Location: Field Based – South West of England (ideal base Bristol / Reading Area)
Salary: £31,000 dependent upon experience + business needs car
Benefits:
- Potential discretionary annual bonus
- Generous pension scheme
- 12 flexible days on top of 25 days annual holiday entitlement pro rata
- 2 paid volunteering days
- Focus on personal development and growth
Channel Sales & Coffee Operations (CS&CO) is part of our Nestlé Professional Business to Business food service arm. Specialising in Out of Home beverage solutions, CS&CO offers an unrivalled portfolio of fantastic and renowned brands including our primary brand ‘We Proudly Serve’ STARBUCKS, NESCAFÉ and SEATTLER’S BEST COFFEE. Operating in the exciting out‑of‑home marketplace, CS&CO has ambitious objectives and is a growth driver for Nestlé. The team’s aim is to inspire fast‑paced, profitable growth with our business partners, through the delivery of branded beverage solutions executed brilliantly, exciting and delighting consumers, and helping our customers develop their business, drive footfall, spend and increase profit.
We have an exciting opportunity for a talented D2C Coffee Operations Support to join our team and contribute to Coffee Solutions growth by delivering excellent in‑store execution across D2C customer locations. Although this is a full‑time permanent opportunity, we are open to discussing individual flexible working needs. Please speak to us – don’t let this stop you from applying.
Your key responsibilities will include:
- Ensure NP D2C machines are up and running with minimal downtime.
- Ensure all customer locations receive accurate and compliant stock counts, review variances, identify trends and ensure timely escalation and corrective action.
- Deliver Nestlé Professional brand standards across all D2C sites; act on audit findings, customer feedback and execution gaps.
- Verify and coach correct cleaning routines at customer level; monitor repeat non‑compliance and intervene where required.
- Support uptime through basic troubleshooting and effective escalation.
- Ensure all field activity is reported accurately and on time through Project MORE systems; use data to identify performance trends and improvement opportunities.
- Liaise with any other internal and external stakeholders that support or impact performance delivery.
Your ingredients for success:
- Strong organisational skills, high motivation and positive attitude.
- Ability to build and maintain strong internal and external relationships.
- Experience contributing to cross‑functional teams and managing senior stakeholders.
- Ability to deal with ambiguity and to work autonomously as well as part of a team.
- Experience delivering consistent performance through others.
- Excellent presentation skills with the ability to influence and persuade.
- Problem‑solving and planning skills and ability to work under pressure to manage a fluctuating workload.
- Full UK driving licence and willingness to travel to key customer locations in the South West.
At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process. We take pride in championing inclusion and diversity.
Direct To Consumer Coffee Operations Support - South West of England in Crawley employer: Nestlé
Nestlé in the UK is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration. With flexible hybrid working arrangements, employees enjoy a healthy work-life balance while having access to extensive growth opportunities in the rapidly evolving field of digital commerce. Joining Nestlé means being part of a forward-thinking team that values data-driven decision-making and empowers its members to make a meaningful impact on the business.
StudySmarter Expert Advice🤫
We think this is how you could land Direct To Consumer Coffee Operations Support - South West of England in Crawley
✨Join Food Science Communities
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We think you need these skills to ace Direct To Consumer Coffee Operations Support - South West of England in Crawley
Some tips for your application 🫡
Showcase Your Relevant Projects:When applying for a role in food science and technology at Nestlé, make sure to highlight any relevant projects or research you've worked on. Whether it’s a dissertation, a lab experiment, or a product development idea, detail these experiences to demonstrate your hands-on skills in the field—employers love to see practical applications of your knowledge!
Highlight Technical Skills:In the food science and technology industry, technical skills are key. Be sure to list any specific skills you have related to food safety, quality control, or food processing technologies on your CV. Also, mention any software or analytical tools you’re proficient in, as this shows you're ready to hit the ground running at Nestlé.
Tailor Your Cover Letter:As this is a full-time position, your cover letter should convey not just why you want the job, but also how you fit into the company's vision. Talk about your passion for food science and how your background uniquely positions you to contribute to Nestlé. Make it personal and compelling!
Include Certifications:If you have any certifications related to food science, safety, or technology, be sure to mention them. These can really set you apart from other candidates! List them prominently on your CV and discuss how they relate to the role at Nestlé. It shows you're committed to your professional development.
How to prepare for a job interview at Nestlé
✨Know Your Lab Tech!
Given that you’re diving into food science and technology, brush up on the specific technologies and lab equipment mentioned in the job description. Familiarising yourself with tools like gas chromatography or texture analyzers will show that you’re serious about the technical side of things.
✨Show Off Your Project Experience
Prepare to discuss any relevant projects or research you've undertaken in food science. Whether it’s developing a new recipe, conducting taste tests, or analysing nutritional content, having tangible examples can really show off your expertise and passion for the field.
✨Emphasise Your Soft Skills
Don't underestimate the importance of teamwork and communication in food science roles. Be ready to highlight instances where you’ve effectively collaborated with others or communicated complex scientific ideas clearly. This can make a huge difference in landing that full-time gig!
✨Stay Up-to-Date with Industry Trends
Make sure you’re clued up about the latest trends in food science and technology — think sustainability, food safety, and innovative processing techniques. Discussing these topics during your interview can demonstrate your enthusiasm for the field and how you can contribute to Nestlé’s mission.
