At a Glance
- Tasks: Deliver exceptional customer service and promote Nespresso's premium coffee experience.
- Company: Join the innovative Nespresso team at Nestlé UK & Ireland.
- Benefits: Earn £13.85 per hour, plus bonuses, holidays, and a great development pathway.
- Why this job: Become a coffee specialist and enjoy a dynamic retail environment.
- Qualifications: Retail experience preferred; strong communication and interpersonal skills are essential.
- Other info: Flexible working options available; embrace diversity and inclusion in a supportive team.
Position Snapshot
Nestlé UK & Ireland
Nespresso
Retail – Boutique Sales Assistant – Bluewater
£13.85 per hour + Potential Bonus + Excellent Benefits + Development Pathway
We have both full time and part time opportunities available, but we are always open to discuss individual’s flexible working needs so please speak to us during the recruitment process to understand what this could look like.
Position Summary
We’re looking for a dedicated and driven Sales Assistant, to join our Nespresso boutique in Bluewater. If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand.
Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. Since 2001 in the UK, we’ve responded to consumers’ increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for ‘In Home’ and ‘Out Of Home’ consumers.
A day in the life of Boutique Sales Assistant
- Ensuring a premium customer experience through exceptional customer service and excellent delivery of all elements of boutique performance.
- Welcoming customers to the boutique and adapting to meet their needs.
- Being a proud and passionate brand ambassador of Nespresso.
Take responsibility, show motivation and in return you can expect great opportunities.
What will make you successful?
Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you’ll have the passion and panache to provide exactly that. You’ll support customers in finding their perfect cup of coffee and be on hand to deliver service oriented sales, promoting our unique brand experience.
We’re looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate:
- Ability to rapidly build strong, working relationships with your customer base and be happy to support where needed.
- Experience within the retail sector, ideally from a luxury background but we are happy to consider those from a different industry who have the required skill-set.
Your Development – Grow with Nespresso!
Your learning and progression are hugely important to us here at Nespresso and you can really own this through our development pathway. Your first year will include structured training opportunities, where each milestone is recognised with a monetary reward. You’ll develop knowledge and skills around:
- Our brand, company and people
- Coffee authority
- Customer experience
- Sustainability
- Operations
You’ll be assigned a dedicated team member to offer daily support and have regular check-ins with your supervisor and manager along the way. We can’t wait to watch you evolve into a fully-fledged coffee specialist!
As part of Nestlé SA, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top.
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
To find out more about Nespresso please visit: www.nespresso.com
At Nestlé, our values are rooted in respect – for our employees, our customers and our consumers. That’s why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! #LI-DNI
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Boutique Sales Assistant employer: Nestlé
Contact Detail:
Nestlé Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Sales Assistant
✨Tip Number 1
Get to know the Nespresso brand inside out! Familiarise yourself with their products, values, and what makes them stand out in the coffee world. This knowledge will help you shine during interviews and show your passion for the role.
✨Tip Number 2
Practice your customer service skills! Think about how you would create a premium experience for customers. Role-play scenarios with friends or family to build your confidence in handling different situations.
✨Tip Number 3
Network like a pro! Connect with current or former Nespresso employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at the boutique. You never know who might help you get your foot in the door!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Nespresso team. Don’t wait too long, as we might close applications early if we find enough great candidates!
We think you need these skills to ace Boutique Sales Assistant
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any experiences you have with Nespresso or similar brands, and how they’ve influenced your appreciation for quality coffee.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience. We want to see how you've gone above and beyond to create exceptional experiences for customers in the past.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and qualities mentioned in the job description. Show us why you’re the perfect fit for our boutique!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Nespresso team!
How to prepare for a job interview at Nestlé
✨Know Your Coffee
Before the interview, brush up on your coffee knowledge! Understand the different types of coffee Nespresso offers and what makes them unique. This will not only impress your interviewers but also show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you can relate these experiences to the luxury retail environment at Nespresso, highlighting your ability to create a premium customer experience.
✨Be Charismatic and Confident
During the interview, let your personality shine! Nespresso is looking for confident and charismatic individuals, so practice speaking clearly and engagingly. Remember, they want to see how you can connect with customers and represent the brand.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities and development pathways mentioned in the job description. This shows your interest in growing with the company and your commitment to becoming a coffee specialist.