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For Companies At a Glance
- Tasks: Drive growth and performance in Direct-to-Consumer sites through strategic planning and execution.
- Company: Join Nestlé Health Science, a leader in nutritional therapy and health innovation.
- Benefits: Up to £45,000 salary, bonus potential, generous pension, and 37 days holiday!
- Why this job: Make a real impact in a fast-paced environment while enhancing customer experiences.
- Qualifications: Experience in eCommerce strategies and digital marketing is essential.
- Other info: Embrace diversity and inclusion in a dynamic workplace with excellent career growth.
The predicted salary is between 36000 - 54000 £ per year.
Job Title: Direct-To-Consumer (DTC) Manager
Location: Gatwick (Hybrid)
Salary up to £45,000 depending on experience + potential bonus + generous pension scheme + 12 flexible days on top of 25 day holiday entitlement + 2 paid volunteering days + other fantastic benefits!
Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.
Position Summary
Here atNestlé Health Science, we are currently recruiting for a talented individual to join us, as a Direct to Consumer (DTC) Manager, reporting into the Direct to Consumer (DTC) Lead.
We’re looking for a dynamic and results-driven DTC Manager to join our NHSc Digital team. In this pivotal role, you’ll manage our Direct-to-Consumer sites, driving growth and performance through strategic planning and hands-on execution. From managing trading calendars to crafting and scheduling eCRM campaigns, you’ll be at the heart of our owned digital customer experiences. If you\\\’re passionate about Direct to Consumer, thrive in a fast-paced environment, and love turning data into action, we’d love to hear from you.
A little bit about us
At Nestlé Health Science, we\\\’re advancing nutritional therapy to change the approach to managing your health. Behind our pioneering company are people who are driving breakthroughs and innovating for impact. Our people are changing the way Health Care Professionals such as dietitians, doctors, nurses, and speech and language therapists think about meeting the nutritional needs of patients, and the way patients and consumers manage their own health. They know the faces, hear the stories, and celebrate the successes of people whose lives have been transformed thanks to Nestlé Health Science solutions. In addition to our Medical Nutrition brands, we are also proud of our trusted Consumer Care brands such as Solgar, Vital Proteins, Pure Encapsulations, Garden of Life, Nature’s Bounty & more!
A day in the life of a Direct-to-Consumer Manager
Key Responsibilities:
- DTC Strategy: Execute the NHSc UK&I Direct to Consumer strategy, driving channel integration and commercial success.
- Customer Acquisition: Grow the DTC customer base through high-performing digital marketing channels.
- eCRM & SMS Campaigns: Develop and implement targeted eCRM and SMS strategies to boost engagement and retention.
- Insight-Driven Optimisation: Leverage data to enhance user experience and deepen customer understanding.
- Value Proposition Development: Strengthen the DTC offering through impactful customer engagement initiatives in collaboration with our key stakeholders.
- Performance & KPI Management: Set and track KPIs, continuously optimising campaign outcomes.
- Financial Analysis: Review P&L performance to identify and act on opportunities for growth and efficiency.
What will make you successful
- DTC & eCommerce Expertise: Proven success in developing and executing eCommerce strategies across brands and portfolios.
- Business Model Knowledge: Understanding of Direct To Consumer models and their practical application.
- Cross-Functional Collaboration: Skilled in aligning local and global brand teams to drive integrated marketing efforts.
- Customer Value Focus: Experience enhancing DTC value propositions through engagement initiatives.
- Digital Marketing Skills: Strong grasp of search, media, analytics, eCRM, and UX within a 360° marketing approach.
- eCRM Leadership: Track record of building personalised eCRM programs that drive retention and sales.
- Commercial & Analytical Acumen: Proficient in tools like Google Analytics, Klaviyo, with solid P&L and pricing strategy experience.
- Project & Stakeholder Management: Effective at managing stakeholders and leading projects to successful delivery.
What you need to know
What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus statutory holidays plus flex leave, pension scheme and a real focus on personal development and growth.
The posting date for this role is 18th September 2025
The closing date for this role is 2nd October 2025
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)
We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!
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Direct To Consumer Manager employer: Nestlé SA
Contact Detail:
Nestlé SA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Direct To Consumer Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their DTC strategy and think about how your skills can contribute. This shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of DTC Manager. Highlight your successes in digital marketing and customer engagement to make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our team at Nestlé Health Science!
We think you need these skills to ace Direct To Consumer Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the DTC Manager role. Highlight your experience in eCommerce and digital marketing, and don’t forget to showcase any relevant achievements that align with our goals at Nestlé Health Science.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about Direct to Consumer strategies and how your skills can drive growth for our team. Keep it engaging and personal!
Showcase Your Data Skills: Since we love turning data into action, make sure to highlight your analytical skills. Mention specific tools you’ve used, like Google Analytics or Klaviyo, and how you’ve leveraged data to optimise campaigns in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Don’t wait too long – we’re excited to hear from you!
How to prepare for a job interview at Nestlé SA
✨Know Your DTC Inside Out
Before the interview, dive deep into the Direct-to-Consumer (DTC) model. Understand how it works, its benefits, and challenges. Be ready to discuss your previous experiences with DTC strategies and how they can apply to Nestlé Health Science.
✨Showcase Your Data Skills
Since this role involves leveraging data for insights, come prepared with examples of how you've used analytics tools like Google Analytics or Klaviyo in past roles. Highlight specific campaigns where data-driven decisions led to successful outcomes.
✨Demonstrate Cross-Functional Collaboration
This position requires working with various teams. Share stories that illustrate your ability to collaborate effectively across departments. Discuss how you’ve aligned marketing efforts with brand teams to achieve common goals.
✨Prepare Engaging Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the company's future DTC initiatives or how they measure success in their eCRM campaigns. This shows your genuine interest in the role and the company.
