At a Glance
- Tasks: Support coffee operations and ensure top-notch customer experiences in the North East.
- Company: Join Nestlé, a leader in diversity and innovation.
- Benefits: Enjoy a competitive salary, flexible working, and generous holiday entitlement.
- Other info: Embrace a culture of inclusion and growth with excellent career opportunities.
- Why this job: Make a real impact in a dynamic role while developing your skills.
- Qualifications: Strong communication skills and experience in sales support or operations.
The predicted salary is between 31000 - 31000 £ per year.
D2C Coffee Operations Support Location: Field Based - North East of England: ideal base Newcastle Area
Salary c.£31,000 dependent upon experience + business needs car
- Potential, discretionary annual bonus
- 12 flexible days on top of 25 days annual holiday entitlement pro rata
- A focus on personal development and growth
Although this is a full time-permanent opportunity, please speak to us about what flexibility means to you as we are always open to discussing individual’s flexible working needs, don’t let this stop you from applying.
Position Summary
- Channel Sales
- Act on audit findings, customer feedback and execution gaps
- Verify and coach correct cleaning routines at customer level; monitor repeat non‑compliance and intervene where required.
- Support uptime through basic troubleshooting and effective escalation
- Ensure all field activity is reported accurately and on time through Project MORE systems; using data to identify performance trends and improvement opportunities
- Liaise with any other internal and external stakeholders that support or impact on performance delivery
Your ingredients for success
To be successful in this role, you’ll have excellent interpersonal and communication skills and have previous experience in a sales support or operations role. You’ll be results‑oriented and have a proven track record for consistently exceeding business objectives. You’ll also have:
- Strong organisational skills, be highly motivated with a positive attitude
- The ability to build and maintain strong internal and external relationships
- Experience contributing to cross-functional teams and managing senior stakeholders
- The ability to deal with ambiguity and to work autonomously as well as part of a team
- Experience of delivering consistent performance through others
- Excellent presentation skills with the ability to influence and persuade
- Problem‑solving and planning skills and able to work under pressure to manage a fluctuating workload
What you need to know
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process. We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery.
Direct To Consumer Coffee Operations Support - North East of England employer: Nestlé SA
At Nestlé, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises personal development and flexibility. With competitive benefits including a discretionary annual bonus, generous holiday entitlement, and a commitment to diversity and inclusion, we empower our employees to thrive both personally and professionally in the vibrant North East of England.
StudySmarter Expert Advice🤫
We think this is how you could land Direct To Consumer Coffee Operations Support - North East of England
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to operations support and sales. Think about how your past experiences align with the job description and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. And remember, apply through our website for the best chance at getting noticed!
We think you need these skills to ace Direct To Consumer Coffee Operations Support - North East of England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Direct To Consumer Coffee Operations Support role. Highlight your relevant experience in sales support or operations, and don’t forget to showcase those strong organisational skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your previous experiences align with our needs. Remember, we love a positive attitude and results-oriented mindset!
Showcase Your Interpersonal Skills:In your application, emphasise your excellent communication and interpersonal skills. We want to see how you’ve built and maintained relationships in past roles, so share some examples that demonstrate your ability to connect with others.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered as soon as possible. Plus, we’re always keen to hear from candidates who are excited about joining our team!
How to prepare for a job interview at Nestlé SA
✨Know Your Coffee
Familiarise yourself with the coffee industry, especially direct-to-consumer operations. Understand the basics of coffee production, customer preferences, and any recent trends. This knowledge will help you engage in meaningful conversations during the interview.
✨Showcase Your Interpersonal Skills
Since this role requires excellent communication and relationship-building skills, prepare examples from your past experiences where you've successfully managed relationships or resolved conflicts. Be ready to demonstrate how you can influence and persuade others.
✨Be Data-Driven
The job involves using data to identify performance trends. Brush up on your analytical skills and be prepared to discuss how you've used data in previous roles to drive improvements or solve problems. Bring specific examples that highlight your ability to work with data effectively.
✨Demonstrate Flexibility and Autonomy
This position requires the ability to work autonomously and manage a fluctuating workload. Think of instances where you've successfully adapted to changing circumstances or taken initiative without much guidance. Highlight your organisational skills and positive attitude towards challenges.
