Customer Category Manager - Wholesale & Convenience

Customer Category Manager - Wholesale & Convenience

Temporary 40000 - 50000 £ / year (est.) Home office (partial)
Nestlé SA

At a Glance

  • Tasks: Develop and execute customer category plans for key wholesale and convenience accounts.
  • Company: Join Nestlé, a leader in confectionery with iconic brands.
  • Benefits: Enjoy flexible working, competitive salary, and generous holiday entitlement.
  • Other info: Dynamic team environment with opportunities for personal development and community involvement.
  • Why this job: Make an impact by driving category growth and building strong customer relationships.
  • Qualifications: Experience in FMCG, strong analytical skills, and a passion for category management.

The predicted salary is between 40000 - 50000 £ per year.

Business Area: Nestlé UK&I - Confectionery

Fixed Term Contract up to 12 months

Location: York (Hybrid working – approx. 2-3 flexible days a week at our office)

Benefits:

  • Potential, discretionary annual bonus
  • 12 flexible days on top of 25 days annual holiday entitlement pro rata
  • A focus on personal development and growth

Although this is a full time temporary opportunity, please speak to us about what flexibility means to you as we are always open to discussing individual's flexible working needs, don’t let this stop you from applying.

Position Summary:

Nestlé Confectionery is an exciting and forward-thinking place to work. As part of the Nestlé Confectionery UK team, you could be working with some of the world’s best-known and most-loved brands, many of which have been enjoyed for generations. We strive to put the consumer at the heart of everything we do and deliver the best-tasting and most permissible treats for consumers day after day. Across our category function we are a hugely supportive team, sharing the value of open communication whilst working towards common but ambitious strategic goals.

We are recruiting for a Customer Category Manager to join the team on a 12 month fixed term contract, reporting into the Customer Category Lead. This is an exciting and pivotal role that will see you develop, manage and execute our customer category plans working in partnership with some of our key wholesale & convenience accounts. We are looking for an experienced professional who has the ability to be category centric, always ‘put the category first’ ensuring we operate as a partner to our customers. What’s key is that we deliver value adding insight that drives category growth for the long term with our customers and which enables Nestlé to build plans which support that growth.

Your Impact:

  • You will be responsible for developing and deploying tailored channel and category plans at a customer level, including point of purchase solutions to deliver overall category performance resulting in market share growth for Nestlé, whilst ensuring impartiality with the customer.
  • Build great external relationships to become the leader of our customers’ thinking and actions and by being their first port of call as a trusted source for Buying / Merchandising / Ranging Teams relating to any category questions, insight and growth recommendations.
  • Execute Nestlé category strategy, personalisation of the category strategy to meet the retailer’s needs and generate engagement and commitment.
  • Successfully execute the category drivers for the channel within your customer via the delivery of the point of purchase (POP) Vision, through adjacency and flow recommendations to retailers at range reviews and throughout the year to deliver the Perfect Store.
  • Deliver best in class insight to influence retailers to land best in class executions online & in store.
  • Have a deep understanding of the role of the shopper across different store formats and online within the market.
  • Closely monitor industry and competitor activity, to ensure our strategic commercial vision is in line with market demands in a constantly changing, competitive environment that we work in.
  • Work closely with internal teams at Nestlé to bring the outside in and ensure our NPD / brand pipelines suit the customer and consumer need.

Your Ingredients for Success:

  • To be successful, you will already have some fantastic category and / or commercial experience within FMCG with proven delivery in a previous category role.
  • You will be passionate, tenacious, results driven and enjoy working in a highly energetic and exciting environment.
  • Acting as an ambassador for our Nestlé Confectionery brands, you will be commercially aware and have experience of influencing across all levels internally and externally, ideally within a matrix structure.
  • You will also have a great analytical approach to drive insight and be able to transform data into compelling stories that drives actions and return on investment.
  • Be curious to understand the changing shopper dynamics, and have an energy to translate insights into clear recommendations that drive category growth.
  • Ideally, have experience of creating and selling winning category plans within an FMCG environment.
  • Be resilient, adaptable, demonstrating an agility to use your initiative to solve challenges rapidly and often in a creative way.
  • Understand the importance and benefits of working in a customer centric way.
  • Be courageous, we’re not afraid to think differently and embrace new ideas.
  • Love of learning, understanding 'why?' and ability to share this both externally and internally in a compelling way.
  • A desire to step beyond the role to get involved in activities that benefit communities and groups we share support.

EEO Statement:

At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.

Customer Category Manager - Wholesale & Convenience employer: Nestlé SA

Nestlé UK&I offers a dynamic and inclusive work environment in York, where employees are encouraged to grow both personally and professionally. With a strong focus on flexible working arrangements, generous holiday entitlements, and a commitment to employee development, Nestlé fosters a culture of collaboration and innovation, making it an excellent employer for those seeking meaningful and rewarding careers in the FMCG sector.

Nestlé SA

Contact Details:

Nestlé SA Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Category Manager - Wholesale & Convenience

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those connected to Nestlé. A friendly chat can open doors and give you insights that might just land you that Customer Category Manager role.

Tip Number 2

Prepare for the interview by knowing your stuff! Dive deep into Nestlé's products and their market strategies. Show us how your experience aligns with their goals, especially in the wholesale and convenience sectors.

Tip Number 3

Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your category management experience and how you can drive growth for Nestlé. Confidence is key!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Nestlé team and ready to make an impact.

We think you need these skills to ace Customer Category Manager - Wholesale & Convenience

Category Management
Commercial Awareness
Analytical Skills
Data Transformation
Insight Generation
Relationship Building
FMCG Experience

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Category Manager role. Highlight your relevant experience in FMCG and how it aligns with Nestlé's goals. We want to see how you can bring value to our team!

Showcase Your Analytical Skills:Since this role requires a great analytical approach, don’t shy away from sharing examples of how you've transformed data into actionable insights. We love seeing candidates who can tell compelling stories with numbers!

Emphasise Your Customer-Centric Mindset:Nestlé values a customer-centric approach, so be sure to illustrate how you've successfully worked with customers in the past. Share specific instances where your insights led to category growth or improved relationships.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining the Nestlé family!

How to prepare for a job interview at Nestlé SA

Know Your Category Inside Out

Before the interview, dive deep into the confectionery market and understand the latest trends in wholesale and convenience. Familiarise yourself with Nestlé's key brands and their positioning. This will not only show your passion but also help you discuss how you can contribute to category growth.

Prepare Insightful Questions

Think of questions that demonstrate your analytical mindset and curiosity about shopper dynamics. Ask about how Nestlé adapts its strategies based on consumer behaviour or what challenges they face in the current market. This shows you're not just interested in the role, but also in the company's success.

Showcase Your Relationship-Building Skills

Since this role involves building great external relationships, prepare examples from your past experiences where you've successfully influenced stakeholders or collaborated with teams. Highlight how you can be a trusted source for insights and recommendations, which is crucial for this position.

Embrace Flexibility and Adaptability

Nestlé values adaptability, so be ready to discuss how you've navigated changes in previous roles. Share specific instances where you've had to think creatively to solve problems or adapt to new challenges. This will resonate well with their focus on agility and customer-centric approaches.