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For Companies At a Glance
- Tasks: Deliver training and support for Starbucks and Nescafé beverage solutions.
- Company: Join Nestlé, a leader in out-of-home beverage solutions with renowned brands.
- Benefits: Enjoy a competitive salary, flexible working, 25 days holiday, and personal development opportunities.
- Why this job: Be part of a diverse team that values creativity and growth in a fun environment.
- Qualifications: Retail leadership experience and Barista Trainer certification preferred; strong communication skills required.
- Other info: Open to all backgrounds; we champion diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Position Snapshot
- Business Area: Nestlé Professional Coffee Training Specialist
- Location: Field based – Guildford / Basingstoke / Farnborough
- Salary: c£36,000 + business needs car + potential bonus + other fantastic benefits
Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.
At Nestlé, we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements.
Position Summary
We have an exciting opportunity for a talented Coffee Training Specialist to join our team to contribute to Channel Sales & Coffee Operations (CS&CO) success by delivering vs. revenue, profit and distribution objectives across new and existing Channel Sales & Coffee Operations Solutions by ensuring the quality of ‘We Proudly Serve’ Starbucks and Nescafé Beverage Solutions brand within our commercial partnerships to facilitate the growth of new and existing business, and supporting coffee expertise across the CS&CO brand and solution portfolio.
A little bit about us
Channel Sales & Coffee Operations (CS&CO) is part of our Nestlé Professional Business to Business food service arm. Specialising in Out of Home beverage solutions, CS&CO offers an unrivalled portfolio of fantastic & renowned brands including our primary brand ‘We Proudly Serve’ STARBUCKS and also NESCAFE, and SEATTLES BEST COFFEE. Operating in the exciting out of home marketplace, CS&CO has ambitious objectives and is a growth driver for Nestlé. The team’s aim is to inspire fast paced, profitable growth with our business partners, through the delivery of branded beverage solutions, executed brilliantly.
A day in the life of a Coffee Training Specialist…
Your key responsibilities will include:
- Support the delivery of training and operational priorities for all new We Proudly Serve Starbucks customers and locations.
- All aspects of training and auditing support (e.g. immersions, operational set-up, logistics, communication, project-management, new site openings, stakeholder liaison, course bookings, sign off process) across Channel Sales & Coffee Operations Portfolio of Coffee Solutions - Nescafé, Seattle's Best Coffee, We Proudly Serve Starbucks.
- Engage with regional contacts/customers/third parties as required to support brand and/or commercial objectives.
- Liaise with any other internal and external stakeholders that support or impact on performance delivery.
- Contribute to the improvement of processes, organisational capability and Training solutions in UK market.
- Help development of coffee knowledge and passion for coffee quality across all functions.
- Maintain an effective audit account ledger in your Region.
- Ensure a good level of understanding and knowledge of the market place, the organisation, its products, promotions and services, which is improved and maintained at all times.
What will make you successful?
To be successful in this role, you’ll have retail leadership experience and be trained to Barista Trainer and/or have expertise in Nescafé Beverage Solution. You’ll be fluent in making beverages using beverage routine. You’ll have excellent interpersonal and communication skills (both orally and written) with a close attention to detail and be results-orientated with a proven track record for consistently exceeding business objectives.
You’ll also have:
- Strong organisational skills, be highly motivated with a positive attitude.
- The ability to build and maintain strong internal and external relationships.
- Experience contributing to cross-functional teams and managing senior stakeholders.
- The ability to deal with ambiguity and to work autonomously as well as part of a team.
- Experience of delivering consistent performance through others.
- Excellent presentation skills with the ability to influence and persuade.
- Problem-solving and planning skills and able to work under pressure to manage a fluctuating workload.
- Full UK driving license.
What can we offer in return?
Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth.
Job advert closing date: 17/06/2025
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply.
If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring.
We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process.
Coffee Training Specialist - Guildford / Basingstoke / Farnborough employer: Nestlé SA
Contact Detail:
Nestlé SA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Training Specialist - Guildford / Basingstoke / Farnborough
✨Tip Number 1
Familiarise yourself with the brands you'll be working with, especially 'We Proudly Serve' Starbucks and Nescafé. Understanding their products and values will help you connect better with potential colleagues and demonstrate your passion for coffee during interviews.
✨Tip Number 2
Network with current or former employees of Nestlé or similar companies in the coffee industry. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Brush up on your training and presentation skills. As a Coffee Training Specialist, you'll need to effectively communicate and engage with various stakeholders, so practice delivering training sessions or presentations to friends or family.
✨Tip Number 4
Stay updated on the latest trends in the coffee industry. Being knowledgeable about new brewing techniques, coffee varieties, and market trends will not only impress your interviewers but also show your commitment to the role.
We think you need these skills to ace Coffee Training Specialist - Guildford / Basingstoke / Farnborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail leadership and coffee training. Use keywords from the job description to demonstrate that you meet the specific requirements for the Coffee Training Specialist role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and your expertise in beverage solutions. Mention how your skills align with Nestlé's values of diversity and inclusion, and express your enthusiasm for contributing to their team.
Showcase Your Communication Skills: Since excellent interpersonal and communication skills are crucial for this role, consider including examples in your application that demonstrate your ability to engage with stakeholders and deliver training effectively.
Highlight Problem-Solving Abilities: In your application, provide specific examples of how you've successfully managed challenges in previous roles. This will show your potential employer that you can handle the pressures of the Coffee Training Specialist position.
How to prepare for a job interview at Nestlé SA
✨Show Your Coffee Passion
As a Coffee Training Specialist, your love for coffee should shine through. Be prepared to discuss your favourite coffee types, brewing methods, and any relevant experiences that showcase your passion for the beverage.
✨Demonstrate Training Experience
Highlight any previous experience in training or mentoring roles. Discuss specific examples where you successfully delivered training sessions or improved team performance, especially in a retail or food service environment.
✨Know the Brand
Familiarise yourself with Nestlé's coffee brands, particularly 'We Proudly Serve' Starbucks and Nescafé. Understanding their values, product offerings, and market positioning will help you align your answers with the company's goals during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and interpersonal skills. Think of examples where you've dealt with ambiguity or managed stakeholder relationships effectively, as these are crucial for the role.
