At a Glance
- Tasks: Engage with customers, assist in product selection, and create a welcoming environment.
- Company: Join Nespresso, a brand known for quality coffee and sustainability.
- Benefits: Earn £13.45 per hour with flexible part-time hours and a fun team atmosphere.
- Other info: Diversity and inclusion are at our core; everyone is welcome to apply!
- Why this job: Be part of the festive spirit while helping customers find their perfect coffee.
- Qualifications: No experience needed, just bring your enthusiasm and great communication skills.
The predicted salary is between 13.45 - 13.45 £ per hour.
Location: Nottingham
Start Date: October
Salary: £13.45 per hour
Hours: Part-time
We have part-time opportunities available on a 3 month temp contract basis.
At Nespresso, we are looking for individuals that thrive in fast-paced environments. That can positively engage with customers and be proud to represent our brand and values. If you can blend your enthusiasm for coffee and ability to collaborate to achieve our collective vision, this is the perfect opportunity for you!
Role Overview:
Christmas is a magical time where a warm cup of coffee brings people together, and you can be a part of that journey. As a Festive Coffee Specialist (Retail Sales Assistant), you will consistently act as a brand ambassador, welcoming, advising, and inspiring customers while meeting our high standards of customer service. You will create a welcoming environment and ensure that the customer needs are met by pro-actively engaging in conversations and assisting on product selection and inquiries. During your time with us you will build your knowledge and enhance your customer service skills, with the aim of confidently guiding customers to their dream coffee and seeing the joy on their faces!
As a festive coffee specialist, you will likely be involved in:
- On arrival: Work with the team and ensure the boutique is stocked, clean and inviting, maintaining the Nespresso image.
- Welcome Customers: Greet guests with a warm smile as they enter the boutique.
- Engage & Assist: Actively engage with customers, guiding them in product selection and support with answering inquiries.
- Team Collaboration: Collaborate with team members to manage store operations and customer flow.
- Maintain Stock: Monitor and replenish stock levels on shelves to ensure a seamless shopping experience.
- Wrap-Up: Review daily sales and customer feedback and set yourself personal goals.
What experience will you need?
What is most important to us is that you bring a curiosity to learn and deliver exceptional service whilst being excited by the challenge to become an ambassador for Nespresso. If you have previous experience working with customers in a retail or hospitality setting that is a bonus. We are looking for charismatic individuals with strong communication and interpersonal skills, to be able to build positive relationships with both the team and our customers. We want our customers to feel special, which means personalising the experience and offering luxury service.
Festive Sales Assistant - Nottingham employer: Nestlé S.A.
Nespresso is an exceptional employer that fosters a vibrant and inclusive work culture, especially during the festive season in Covent Garden. With competitive pay and opportunities for personal growth, employees are encouraged to develop their customer service skills while being part of a brand that values sustainability and innovation. Join us to not only enhance your career but also to create memorable experiences for our customers in a warm and welcoming environment.
