At a Glance
- Tasks: Deliver exceptional customer service and help customers find their perfect cup of coffee.
- Company: Join the luxury and innovative Nespresso team at One New Change, London.
- Benefits: Earn £14.80 per hour, enjoy a bonus, and receive 25 days holiday plus bank holidays.
- Other info: Diverse and inclusive workplace encouraging applications from all backgrounds.
- Why this job: Be part of a sustainable brand that values personal growth and offers flexible working hours.
- Qualifications: Retail experience preferred; strong communication and interpersonal skills are essential.
The predicted salary is between 14.8 - 14.8 £ per hour.
Location: One New Change, London
Salary: £14.80 per hour
Some of our fantastic benefits:
- Up to 10% annual bonus
- Complimentary Nespresso machine and monthly allowance of capsules
- 25 days holiday with bank holidays on top
- A focus on personal development and growth
We are recruiting a part time 32 hours per week position but please speak to us about what flexibility means to you as we are always open to discuss individual’s flexible working needs.
We are looking for a dedicated and driven Sales Assistant, to join our Nespresso boutique in One New Change. If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand. Nespresso is a name synonymous with luxury, innovation and sustainability. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. Now we would like you to be a part of our Nespresso story, be passionate about our coffee, our customers and how we are evolving. We are a B Corp certified company and committed to reducing, reusing and recycling: making coffee a force for good.
Your impact:
Ultimately, you will be responsible for ensuring a premium customer experience through exceptional service and excellent delivery of all elements of boutique performance. Your other key responsibilities will include:
- Welcoming customers to the boutique and adapting to meet their needs.
- Supporting them in finding their perfect cup of coffee and being on hand to deliver service-oriented sales, promoting our unique brand experience.
- Being a proud and passionate ambassador of Nespresso.
Your ingredients for success:
To be successful in this role you will already have retail experience, ideally from a luxury background but we are happy to consider those from a different industry who have the required skill-set. Other key attributes include:
- Strong communication and interpersonal skills. We are looking for confident and charismatic individuals who can deliver exceptional customer service.
- The ability to rapidly build strong, working relationships with your customer base and be happy to support where needed.
At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.
Retail Sales Assistant - One New Change in London employer: Nestlé S.A.
Nespresso is an exceptional employer, offering a vibrant work culture in Nottingham that champions diversity and inclusion. With competitive pay, part-time flexibility, and unique benefits like a complimentary Nespresso machine, employees are empowered to grow within a brand known for its commitment to quality and innovation. Join us to be part of a team that values your contributions and supports your professional development while delivering a premium customer experience.
