At a Glance
- Tasks: Support D2C operations, ensuring customer satisfaction and performance delivery.
- Company: Join Nestlé, a leader in diversity and inclusion.
- Benefits: Enjoy a competitive salary, flexible working, and generous holiday entitlement.
- Other info: Embrace a culture of respect and growth with excellent career opportunities.
- Why this job: Make an impact in a dynamic role while developing your skills.
- Qualifications: Strong communication skills and experience in sales support or operations.
The predicted salary is between 31000 - 31000 £ per year.
D2C Coffee Operations Support
Location: Field Based - Southampton Area
Salary: £31,000 dependent upon experience + business needs car
Some of our other fantastic benefits:
- Potential, discretionary annual bonus
- 12 flexible days on top of 25 days annual holiday entitlement pro rata
- A focus on personal development and growth
Although this is a full time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discussing individual’s flexible working needs, don’t let this stop you from applying.
Position Summary
Channel Sales
- Act on audit findings, customer feedback and execution gaps
- Verify and coach correct cleaning routines at customer level; monitor repeat non-compliance and intervene where required.
- Support uptime through basic troubleshooting and effective escalation
- Ensure all field activity is reported accurately and on time through Project MORE systems; using data to identify performance trends and improvement opportunities
- Liaise with any other internal and external stakeholders that support or impact on performance delivery
Your ingredients for success
To be successful in this role, you’ll have excellent interpersonal and communication skills and have previous experience in a sales support or operations role. You’ll be results-orientated and have a proven track record for consistently exceeding business objectives. You’ll also have:
- Strong organisational skills, be highly motivated with a positive attitude
- The ability to build and maintain strong internal and external relationships
- Experience contributing to cross-functional teams and managing senior stakeholders
- The ability to deal with ambiguity and to work autonomously as well as part of a team
- Experience of delivering consistent performance through others
- Excellent presentation skills with the ability to influence and persuade
- Problem-solving and planning skills and able to work under pressure to manage a fluctuating workload
- Have a full, UK driving license and be willing to travel to key customer locations in the Southampton area.
What you need to know
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process. We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery.
Direct To Consumer Partner Support: Southampton Area employer: Nestlé S.A.
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