Direct To Consumer Partner Support - East Midlands

Direct To Consumer Partner Support - East Midlands

Full-Time 51750 - 63250 £ / year (est.) No working from home possible
Nestlé S.A.

At a Glance

  • Tasks: Support D2C coffee operations and ensure top-notch customer experiences.
  • Company: Join Nestlé, a leader in diversity and inclusion.
  • Benefits: Enjoy a competitive salary, flexible working, and generous holiday entitlement.
  • Other info: Embrace a culture of respect and innovation with excellent career growth opportunities.
  • Why this job: Make a real impact while developing your skills in a dynamic environment.
  • Qualifications: Strong communication skills and experience in sales support or operations.

The predicted salary is between 51750 - 63250 £ per year.

Location: Field Based - East Midlands: ideal base Nottingham

Salary: £31,000 dependent upon experience + business needs car

Some of our other fantastic benefits:

  • Potential, discretionary annual bonus
  • 12 flexible days on top of 25 days annual holiday entitlement pro rata
  • A focus on personal development and growth

Although this is a full time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discussing individual’s flexible working needs, don’t let this stop you from applying.

Position Summary

  • Channel Sales
  • Act on audit findings, customer feedback and execution gaps
  • Verify and coach correct cleaning routines at customer level; monitor repeat non-compliance and intervene where required.
  • Support uptime through basic troubleshooting and effective escalation
  • Ensure all field activity is reported accurately and on time through Project MORE systems; using data to identify performance trends and improvement opportunities
  • Liaise with any other internal and external stakeholders that support or impact on performance delivery

Your ingredients for success

  • Excellent interpersonal and communication skills
  • Previous experience in a sales support or operations role
  • Results-orientated with a proven track record for consistently exceeding business objectives
  • Strong organisational skills, highly motivated with a positive attitude
  • The ability to build and maintain strong internal and external relationships
  • Experience contributing to cross-functional teams and managing senior stakeholders
  • The ability to deal with ambiguity and to work autonomously as well as part of a team
  • Experience of delivering consistent performance through others
  • Excellent presentation skills with the ability to influence and persuade
  • Problem-solving and planning skills and able to work under pressure to manage a fluctuating workload
  • Full UK driving license and willingness to travel to key customer locations in East Midlands

What you need to know

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process. We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery.

Direct To Consumer Partner Support - East Midlands employer: Nestlé S.A.

Nespresso is an exceptional employer, offering a vibrant work culture in Nottingham that champions diversity and inclusion. With competitive pay, part-time flexibility, and unique benefits like a complimentary Nespresso machine, employees are empowered to grow within a brand known for its commitment to quality and innovation. Join us to be part of a team that values your contributions and supports your professional development while delivering a premium customer experience.

Nestlé S.A.

Contact Details:

Nestlé S.A. Recruitment Team

We think you need these skills to ace Direct To Consumer Partner Support - East Midlands

Interpersonal Skills
Communication Skills
Sales Support Experience
Operations Experience
Organisational Skills
Relationship Building
Cross-Functional Team Collaboration