At a Glance
- Tasks: Lead corporate communications and enhance Nespresso's reputation across the UK & ROI.
- Company: Join Nespresso, a fast-growing part of Nestlé, known for premium coffee experiences.
- Benefits: Enjoy a competitive salary, generous pension, flexible working, and personal development opportunities.
- Other info: Embrace a diverse and inclusive workplace with excellent career growth potential.
- Why this job: Shape impactful narratives and work with a passionate team on a global brand.
- Qualifications: Experience in corporate communications and strong media relations skills required.
The predicted salary is between 62000 - 68000 £ per year.
- Corporate and Internal Communications Lead UK & Ireland
- Business Area: Nespresso
- Permanent
- Salary up to £62,000-£68,000 depending on experience
- Some of our other fantastic benefits
- Generous pension scheme – up to 12% contribution from Nestle
- 17% Car Allowance
- Competitive bonus scheme
- 12 flexible days on top of 25-day holiday entitlement
- 2 paid volunteering days
- A focus on personal development and growth
Although this is a full time opportunity, please speak to us about what flexibility means to you.
We are always open to discussing individuals’ flexible working needs, so please don’t let this stop you from applying.
At Nespresso, we don’t just sell coffee, we create exceptional experiences.
We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating units of Nestlé.
Our passionate, entrepreneurial‑minded team has transformed Nespresso into one of the world’s most trusted brands.
We guarantee quality by taking a careful, thoughtful and sustainable approach to how we produce and market our premium coffee pods and machines.
Nespresso UK&I operates across the United Kingdom and the Republic of Ireland, delivering barista‑level coffee experiences of the highest quality to both at‑home and professional customers.
We take pride in championing inclusion and diversity.
Your Impact
Reporting to the Marketing Director, you will protect and enhance Nespresso’s external reputation across the UK & ROI, leading corporate communications through strong media, stakeholder and third‑party partnerships.
You will shape a consistent narrative in collaboration with global teams, Nestlé communications teams and agency partners, while proactively mitigating reputational risk and supporting the senior executive team.
- Implement the global Corporate Communications strategy for the UK & ROI.
- Monitor external dialogue and earned media, escalating reputational issues with key internal stakeholders.
- Lead issue and crisis communications, building alignment across leadership teams, third parties and media.
- Own corporate media relations and create clear internal and external communications, including Q&As, leadership messaging and customer‑facing narratives.
- Partner with the CEO and leadership team to deliver internal communications that build colleague pride and engagement.
- Own the full end‑to‑end internal communications plan, ensuring clear and consistent messaging across the business.
- Manage designated PR agencies, including performance reviews, and control/report the Corporate Communications budget.
- Your ingredients for success
To succeed in this role, you’ll bring a strong mix of internal and external communications experience, with the ability to operate confidently across corporate communications, media relations, stakeholder engagement and reputational risk.
Essential skills and experience
- Corporate communications experience, either in‑house or agency side, with strong media relations experience.
- Proven knowledge of the UK&I media landscape, including issue and crisis management.
- Experience creating clear internal and external communications, including leadership messaging, Q&As and customer‑facing narratives.
- Strong agency management, stakeholder management and networking skills, with the confidence to escalating emerging issues quickly and professionally.
- Experience managing brand communication principles, social media guidelines, premium brand tone of voice and relevant media monitoring or IT tools.
- Comfortable operating in a complex and evolving environment, quickly adapting to change and new requirements.
- Proactive and solution‑oriented mindset, with the ability to react quickly and resolve issues.
- Clear and confident communication skills, with the ability to coordinate across functions, seniority levels and external partners.
- Desired skills and experience
- Experience in premium, luxury or retail environments.
- Exposure to sustainability communications, industry bodies or third‑party partnerships.
- Budget management experience.
If you’re excited by the opportunity to drive our communication strategy for one of the world’s most iconic premium brands, we’d love to hear from you.
What you need to know
We will be considering candidates as they apply and may occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
Our Commitment to Inclusive Hiring
At Nestlé, our values are rooted in respect.
We believe that embracing diversity and creating an inclusive environment enables everyone to reach their full potential and drives innovation.
We welcome applicants from all backgrounds.
We know that not everyone will meet every requirement listed in this advert.
If you're excited about the opportunity and can demonstrate relevant skills, experience or potential, we’d encourage you to apply.
Accessibility and Adjustments
At Nestlé, we’re committed to creating an inclusive and supportive recruitment experience where everyone can perform at their best.
If you require any adjustments at any stage of the recruitment process, please let us know.
We'll work with you to understand your needs and make appropriate arrangements.
Any information you share with us will be treated in the strictest confidence and used only to support you throughout the recruitment process.
To find out more about Nestlé’s commitment to DEI: Nestlé's Commitment to a Diverse and Inclusive Workplace
To find out more about your recruitment journey with Nestlé: Recruitment Journey | Nestlé UK & Ireland
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Nespresso Corporate & Internal Communication Manager UK&I in Crawley employer: Nestlé S.A.
Nespresso is an exceptional employer, offering a vibrant work culture in Nottingham that champions diversity and inclusion. With competitive pay, part-time flexibility, and unique benefits like a complimentary Nespresso machine, employees are empowered to grow within a brand known for its commitment to quality and innovation. Join us to be part of a team that values your contributions and supports your professional development while delivering a premium customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Nespresso Corporate & Internal Communication Manager UK&I in Crawley
✨Get Involved in PR Events
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We think you need these skills to ace Nespresso Corporate & Internal Communication Manager UK&I in Crawley
Some tips for your application 🫡
Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!
Show Off Your Communication Skills:Since PR is all about communication, we want to see your best writing samples. Include pieces like press releases, blog posts, or social media content that you've created. This gives us a taste of your voice and your ability to convey messages clearly and effectively, which is crucial for a role in this field.
Tailor Your Cover Letter:Your cover letter should be more than just a recap of your CV; it’s your chance to shine! Emphasise why PR excites you and how your background fits with the mission of Nestlé S.A.. Show us that you’ve done your homework and speak to why you’re passionate about the work we do.
Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at Nestlé S.A..
How to prepare for a job interview at Nestlé S.A.
✨Master the Art of Storytelling
In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.
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Familiarity with PR tools like Cision or Meltwater is crucial. We need to be able to discuss how we’ve used these tools in past roles or projects. If we've worked on media lists, press releases, or analytics reports, let’s have those experiences ready to share along with metrics we’ve achieved to back up our claims.
✨Stay Current with Industry Trends
We’ve got to stay sharp on the latest trends and events impacting the public relations field. Having a few insights ready about recent campaigns or shifts in media landscapes can show that we’re engaged and knowledgeable. This will also help us make connections between our experiences and the current state of the industry.
✨Showcase Our Versatility
As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.
